Inside IR35 - Hybrid - Must have an active SC Clearance

Role Description:

This role will provide day-to-day support across the wider network environment, including operational maintenance, patching, boundary testing, remedial work, incident resolution, problem investigation, change activity, and the implementation of new network requirements. The additional headcount will reduce single points of failure and improve responsiveness to operational demand.

Primary skills:
Network support and administration, Cisco ACI management, routing and switching (Cisco/SDA), wireless networking (Cisco/Meraki), ISE administration, VPN, Firewall and security policy implementation (ASA/Palo Alto), incident, problem and change management, network troubleshooting and fault resolution, load balancer support (Citrix/NetScaler/F5), infrastructure maintenance and patching, configuration and implementation of network changes, monitoring and performance analysis, service optimisation, documentation and technical reporting, and stakeholder communication and project support. As an integral part of a Network Operations Centre, you'll have fantastic opportunities to develop both yourself and our collective capabilities performing RUN activities with other likeminded Network Analysts.

As part of the team, you'll be empowered to:

• Perform Level 2/3 Network incident diagnostics/resolution.
• Network change & request implementation
• Continue to strengthen and bolster your existing capabilities through a mix of professional training, certifications, and experiences.

Your skills and experience:

• Experience supporting enterprise networks with valid networking technical certifications demonstrating proficiency.
• Experienced in supporting Firewalls (Palo Alto, Checkpoint, Cisco Firepower, Cisco ASA & AnyConnect Remote Access)
• Experience and understanding of troubleshooting routing issues (BGP, OSPF & EIGRP)
• Good working knowledge of ITIL processes.