Recruitment Account Manager

Recruitment Account Manager – Education Staffing & Client Delivery
£25,000–£35,000 + Commission
Birmingham City Centre
Fulltime/permanent - 7:30am–4:30pm (reduced hours during school holidays)

Join a Leading Education Recruitment Provider
Are you an organised, customer-focused professional who thrives in a fast-paced environment? Do you enjoy building relationships, coordinating multiple priorities and delivering excellent service?

Smile Education is looking for an Account Manager to support our partnership with Enquire Learning Trust as part of our growing Managed Service Provider (MSP) team. This is a fantastic opportunity for someone with experience in recruitment, resourcing, account management, staffing, education, healthcare, social care or client services.

This is a relationship-driven, delivery-focused role where you'll manage school staffing requirements, engage candidates, liaise with partner agencies and ensure a first-class service for schools.

Key Responsibilities

Manage short-term, long-term and emergency school staffing requirements
Act as the main point of contact for schools, candidates and partner agencies
Build strong relationships with MAT stakeholders, schools and education professionals
Source, screen and interview Teachers, Teaching Assistants and Support Staff
Advertise vacancies across job boards and recruitment channels
Coordinate candidate availability, bookings and placements
Maintain accurate records using CRM and recruitment systems
Work closely with compliance teams to ensure candidate suitability
Chase timesheets, manage booking administration and resolve service issues
Identify staffing challenges and deliver practical recruitment solutions
Location & Hours

Skills & Experience

Experience in account management, recruitment, resourcing, staffing or customer service
Strong communication and stakeholder management skills
Confident telephone manner and relationship-building ability
Excellent organisation, prioritisation and attention to detail
Comfortable working under pressure in a fast-paced environment
Experience using CRM systems and Microsoft Office
Why Join Smile Education?

Competitive salary plus commission
Award-winning education recruitment business
Career development and progression opportunities
Supportive, collaborative team environment
Growing MSP division with established school partnerships
Apply Now
If you're looking for a Recruitment Account Manager, Delivery Consultant or 270 recruitment opportunity where you can make a real impact, we'd love to hear from you.
(phone number removed) / (phone number removed)

Reference: SM1LER

We are committed to safeguarding children. Each applicant will be expected to undertake compliance checks including Prohibited list, Barred list, DBS and Qualifications