Private Patient Sales Advisor
Posted on Jul 2, 2026 by CV-Library
Brentwood, Essex, United Kingdom
Admin & Secretarial
Immediate Start
£25.5k - £25.5k Annual
Full-Time
Self-Pay Administrator | Patient Support Centre
Permanent | Full Time
Brentwood | Competitive Salary + Excellent Benefits
Spire Healthcare is recruiting a Self-Pay Administrator to join our Patient Support Centre Sales team based in Brentwood. This is an excellent opportunity for someone with strong customer service skills to begin or develop a career within private healthcare. Full training will be provided.
The Self-Pay Administrator is responsible for managing self-pay patient enquiries and converting warm leads into confirmed appointments, delivering a high standard of service while working towards agreed performance targets.
About the Patient Support Centres
The Patient Support Centres provide clinically aligned administrative services across inpatient admissions, outpatient activity and self‑pay pathways. The service supports the effective management of patient enquiries and booking processes on behalf of the hospitals it serves, ensuring accuracy and a high standard of patient experience.
Key Responsibilities
Manage self-pay patient enquiries via telephone, email and online platforms
Handle enquiries from initial contact through to appointment booking
Convert warm leads into appointments and sales to meet KPI targets
Deliver a high standard of customer service in line with private healthcare expectations
Manage and prioritise your own workload effectively
Use multiple systems to support enquiry handling and booking processes
Promote Spire's Values and Purpose, contributing to a culture of service excellence
Build positive relationships through clear and effective communicationAbout You
Strongly target-driven with a customer-focused approach
Confident using a range of systems and technology
Enjoy working in a fast-paced, collaborative team environment
Strong communication and interpersonal skills
Able to work effectively within a hub while supporting a national sales frameworkWorking Hours
37.5hrs per week, worked across, Monday to Friday between 8:00am and 7:00pm.
Saturday: 9:00am - 4:00pm (as required)
What to expect during the selection process
Stage 1: Online Assessments (20 mins)
Short personality and judgement test. Successful candidates progress to Stage 2.
Stage 2: Video Interview (20 mins)
4 scenario-based questions. Successful candidates are invited to a face-to-face interview.
Stage 3: Face-to-Face Interview
Visit a Patient Support Centre to learn more about the role and for us to get to know youBenefits
35 days annual leave inclusive of bank holidays
Competitive pension with flexible retirement options
'Spire for You' benefits platform with cashback and discounts
Free Bupa health screening
Private medical insurance
Life assurance
Spire Healthcare is one of the UK's leading independent healthcare providers, operating hospitals and clinics across England, Wales and Scotland. We are proud to be an equal opportunities employer and are committed to creating an inclusive environment where our people can thrive.
We reserve the right to close this vacancy early if sufficient applications are received
Permanent | Full Time
Brentwood | Competitive Salary + Excellent Benefits
Spire Healthcare is recruiting a Self-Pay Administrator to join our Patient Support Centre Sales team based in Brentwood. This is an excellent opportunity for someone with strong customer service skills to begin or develop a career within private healthcare. Full training will be provided.
The Self-Pay Administrator is responsible for managing self-pay patient enquiries and converting warm leads into confirmed appointments, delivering a high standard of service while working towards agreed performance targets.
About the Patient Support Centres
The Patient Support Centres provide clinically aligned administrative services across inpatient admissions, outpatient activity and self‑pay pathways. The service supports the effective management of patient enquiries and booking processes on behalf of the hospitals it serves, ensuring accuracy and a high standard of patient experience.
Key Responsibilities
Manage self-pay patient enquiries via telephone, email and online platforms
Handle enquiries from initial contact through to appointment booking
Convert warm leads into appointments and sales to meet KPI targets
Deliver a high standard of customer service in line with private healthcare expectations
Manage and prioritise your own workload effectively
Use multiple systems to support enquiry handling and booking processes
Promote Spire's Values and Purpose, contributing to a culture of service excellence
Build positive relationships through clear and effective communicationAbout You
Strongly target-driven with a customer-focused approach
Confident using a range of systems and technology
Enjoy working in a fast-paced, collaborative team environment
Strong communication and interpersonal skills
Able to work effectively within a hub while supporting a national sales frameworkWorking Hours
37.5hrs per week, worked across, Monday to Friday between 8:00am and 7:00pm.
Saturday: 9:00am - 4:00pm (as required)
What to expect during the selection process
Stage 1: Online Assessments (20 mins)
Short personality and judgement test. Successful candidates progress to Stage 2.
Stage 2: Video Interview (20 mins)
4 scenario-based questions. Successful candidates are invited to a face-to-face interview.
Stage 3: Face-to-Face Interview
Visit a Patient Support Centre to learn more about the role and for us to get to know youBenefits
35 days annual leave inclusive of bank holidays
Competitive pension with flexible retirement options
'Spire for You' benefits platform with cashback and discounts
Free Bupa health screening
Private medical insurance
Life assurance
Spire Healthcare is one of the UK's leading independent healthcare providers, operating hospitals and clinics across England, Wales and Scotland. We are proud to be an equal opportunities employer and are committed to creating an inclusive environment where our people can thrive.
We reserve the right to close this vacancy early if sufficient applications are received
Reference: 225321798
https://jobs.careeraddict.com/post/113501462
Private Patient Sales Advisor
Posted on Jul 2, 2026 by CV-Library
Brentwood, Essex, United Kingdom
Admin & Secretarial
Immediate Start
£25.5k - £25.5k Annual
Full-Time
Self-Pay Administrator | Patient Support Centre
Permanent | Full Time
Brentwood | Competitive Salary + Excellent Benefits
Spire Healthcare is recruiting a Self-Pay Administrator to join our Patient Support Centre Sales team based in Brentwood. This is an excellent opportunity for someone with strong customer service skills to begin or develop a career within private healthcare. Full training will be provided.
The Self-Pay Administrator is responsible for managing self-pay patient enquiries and converting warm leads into confirmed appointments, delivering a high standard of service while working towards agreed performance targets.
About the Patient Support Centres
The Patient Support Centres provide clinically aligned administrative services across inpatient admissions, outpatient activity and self‑pay pathways. The service supports the effective management of patient enquiries and booking processes on behalf of the hospitals it serves, ensuring accuracy and a high standard of patient experience.
Key Responsibilities
Manage self-pay patient enquiries via telephone, email and online platforms
Handle enquiries from initial contact through to appointment booking
Convert warm leads into appointments and sales to meet KPI targets
Deliver a high standard of customer service in line with private healthcare expectations
Manage and prioritise your own workload effectively
Use multiple systems to support enquiry handling and booking processes
Promote Spire's Values and Purpose, contributing to a culture of service excellence
Build positive relationships through clear and effective communicationAbout You
Strongly target-driven with a customer-focused approach
Confident using a range of systems and technology
Enjoy working in a fast-paced, collaborative team environment
Strong communication and interpersonal skills
Able to work effectively within a hub while supporting a national sales frameworkWorking Hours
37.5hrs per week, worked across, Monday to Friday between 8:00am and 7:00pm.
Saturday: 9:00am - 4:00pm (as required)
What to expect during the selection process
Stage 1: Online Assessments (20 mins)
Short personality and judgement test. Successful candidates progress to Stage 2.
Stage 2: Video Interview (20 mins)
4 scenario-based questions. Successful candidates are invited to a face-to-face interview.
Stage 3: Face-to-Face Interview
Visit a Patient Support Centre to learn more about the role and for us to get to know youBenefits
35 days annual leave inclusive of bank holidays
Competitive pension with flexible retirement options
'Spire for You' benefits platform with cashback and discounts
Free Bupa health screening
Private medical insurance
Life assurance
Spire Healthcare is one of the UK's leading independent healthcare providers, operating hospitals and clinics across England, Wales and Scotland. We are proud to be an equal opportunities employer and are committed to creating an inclusive environment where our people can thrive.
We reserve the right to close this vacancy early if sufficient applications are received
Permanent | Full Time
Brentwood | Competitive Salary + Excellent Benefits
Spire Healthcare is recruiting a Self-Pay Administrator to join our Patient Support Centre Sales team based in Brentwood. This is an excellent opportunity for someone with strong customer service skills to begin or develop a career within private healthcare. Full training will be provided.
The Self-Pay Administrator is responsible for managing self-pay patient enquiries and converting warm leads into confirmed appointments, delivering a high standard of service while working towards agreed performance targets.
About the Patient Support Centres
The Patient Support Centres provide clinically aligned administrative services across inpatient admissions, outpatient activity and self‑pay pathways. The service supports the effective management of patient enquiries and booking processes on behalf of the hospitals it serves, ensuring accuracy and a high standard of patient experience.
Key Responsibilities
Manage self-pay patient enquiries via telephone, email and online platforms
Handle enquiries from initial contact through to appointment booking
Convert warm leads into appointments and sales to meet KPI targets
Deliver a high standard of customer service in line with private healthcare expectations
Manage and prioritise your own workload effectively
Use multiple systems to support enquiry handling and booking processes
Promote Spire's Values and Purpose, contributing to a culture of service excellence
Build positive relationships through clear and effective communicationAbout You
Strongly target-driven with a customer-focused approach
Confident using a range of systems and technology
Enjoy working in a fast-paced, collaborative team environment
Strong communication and interpersonal skills
Able to work effectively within a hub while supporting a national sales frameworkWorking Hours
37.5hrs per week, worked across, Monday to Friday between 8:00am and 7:00pm.
Saturday: 9:00am - 4:00pm (as required)
What to expect during the selection process
Stage 1: Online Assessments (20 mins)
Short personality and judgement test. Successful candidates progress to Stage 2.
Stage 2: Video Interview (20 mins)
4 scenario-based questions. Successful candidates are invited to a face-to-face interview.
Stage 3: Face-to-Face Interview
Visit a Patient Support Centre to learn more about the role and for us to get to know youBenefits
35 days annual leave inclusive of bank holidays
Competitive pension with flexible retirement options
'Spire for You' benefits platform with cashback and discounts
Free Bupa health screening
Private medical insurance
Life assurance
Spire Healthcare is one of the UK's leading independent healthcare providers, operating hospitals and clinics across England, Wales and Scotland. We are proud to be an equal opportunities employer and are committed to creating an inclusive environment where our people can thrive.
We reserve the right to close this vacancy early if sufficient applications are received
Reference: 225321798
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