About Scrumconnect Consulting

Scrumconnect Consulting is a multi-award-winning digital consultancy, recognised for delivering impactful and innovative technology solutions across UK government departments. Our work has positively influenced the lives of over 40 million UK citizens.

We are passionate about user-centred design, agile delivery, and building digital services that make a real difference. Our teams work at the forefront of innovation, helping organisations transform and deliver high-quality, scalable solutions that truly matter.

Overview

We are looking for a Interaction Designer to design how people interact with digital services to help UK government clients solve problems and deliver value for citizens and the public sector. You will work as part of a multidisciplinary agile team, shaping the patterns, flows and components that make services usable, inclusive and accessible.

This is a hands-on design role operating within structured and governed environments where accessibility, evidence and craft are critical to service success.

Key responsibilities

• Develop designs based on evidence of user needs and organisational outcomes
• Contribute to the development of design concepts and interpret evidence-based research
• Plan and run design sessions with the team, users or stakeholders
• Align design work to team goals and the strategic objectives of the engagement
• Iterate and improve designs based on successive rounds of research
• Collaborate closely with researchers, content designers, accessibility specialists and developers

Required skills & experience

We're looking for:

• Strong experience leading interaction design on multidisciplinary teams
• Confident applying iterative, evidence-based design
• Hands-on with the GOV.UK Design System or equivalent design-system tooling
• Designing-for-everyone - WCAG 2.2 AA accessibility in practice
• Prototyping at multiple fidelities (sketch through to code)
• Strong design communication and design-together practice

Desirable experience

• Contributions to the GOV.UK Design System
• Service design or systems thinking background
• Co-design and participatory design experience
• Experience contributing to GOV.UK Service Standard assessments
• Experience delivering digital services within UK central government or the wider public sector

Location and working pattern

Hybrid working, with on-site presence typically 3 days per week.

Location: Swansea.

How we work

It is our mission to make digital easy - through intelligent systems that predict needs, automate complexity and drive measurable value for the citizens and organisations we serve.

Our values:

Collaboration We are stronger as a team than as individuals. We tackle problems and celebrate wins together. Create Value Early We find the quickest route from idea to product because customers rely on us to do what's best. Integrity Teamwork requires trust. We can always be relied upon to uphold the highest standards. Commitment No matter what, no matter how, we will always give our 100% to keeping our promises and achieving our goals. Diversity and Inclusion

At Scrumconnect Consulting, we believe that diversity drives innovation and better outcomes. We are committed to fostering an inclusive environment where every individual is valued, respected, and supported.

We welcome applications from candidates of all backgrounds and actively encourage individuals from underrepresented groups, including women, people with disabilities, and diverse communities, as well as those seeking flexible working arrangements.

As a Disability Confident Level 1 employer, we are committed to providing reasonable adjustments throughout the recruitment process and during employment to ensure equal opportunities for all.

How to apply

Please submit your CV. Shortlisted candidates will be invited to interview.