Housing Support Manager

Service Manager – Birmingham (Permanent) Step into a rewarding permanent role with a respected supported housing provider delivering accommodation and support services to adults with complex needs across Birmingham. This Service Manager position offers the opportunity to lead a large, dispersed supported accommodation service, managing a team of dedicated support staff while ensuring high-quality services are delivered across multiple sites.
You'll be joining an experienced organisation committed to supporting people affected by homelessness, mental ill health and substance misuse. With responsibility for over 400 supported accommodation units across Birmingham, this is an excellent opportunity for an experienced manager looking to lead a large operational service and develop a high-performing team.
I'd love to hear from anyone with experience as a Service Manager, Supported Housing Manager, Homelessness Manager, Housing Manager, Operations Manager or someone with experience leading accommodation-based support services.
In this position, you will be:

Managing the day-to-day delivery of a large supported accommodation service
Leading, coaching and developing a team of approximately 14-15 staff
Overseeing around 400 supported accommodation units across multiple buildings
Ensuring high standards of safeguarding, compliance and service delivery
Working closely with local authorities and external partner organisations
Supporting recruitment, performance management and continuous service improvementI'd love to speak to anyone who has:

Proven experience managing supported housing or homelessness services
Experience leading multi-site operational teams
Strong knowledge of safeguarding and supporting people with complex needs
Excellent leadership and people management skills
The ability to manage competing priorities within a fast-paced environmentThis role is offering the following benefits:

Permanent contract
Full-time hours, Monday-Friday
Opportunity to lead a large, established supported housing service
Supportive organisation with opportunities for career developmentThis opportunity offers an annual salary of £32,000.
Travel & Location This role is based in Birmingham city centre, with responsibility for supported accommodation services across the city. Birmingham benefits from excellent transport links via the M6, M5 and M42, together with extensive rail, bus and tram networks, making travel across the service straightforward.
If this Service Manager role sounds like your next step, apply now or contact Tiyana at Tiyana@(url removed)