CareerAddict

Temporary Resident Liaison Officer

CV-Library

Posted on Jun 30, 2026 by CV-Library
Nottingham, Nottinghamshire, United Kingdom
Real Estate
Immediate Start
£18.5 - £20.7 Hourly
Contract/Project
Resident Liaison Officer

Location: Nottingham
Type: Temporary (ongoing)
Salary: £18.50 - £20.73 per hour + paid mileage

We are currently recruiting for a temporary Resident Liaison Officer to join a well-established contractor delivering refurbishment works within occupied properties.

This is a key role focused on ensuring residents are kept fully informed before, during and after works are carried out, whilst delivering a high standard of customer care throughout the programme. Please note, a full UK drivers license is required for this role.

The Role

Reporting to the Senior Resident Liaison Officer, you will be responsible for managing communication with tenants and residents, helping to ensure works are delivered smoothly and with minimal disruption.

You will act as a key point of contact between residents, clients and operational teams, supporting positive outcomes and maintaining high levels of customer satisfaction.

Key Responsibilities

Provide clear, professional and timely communication to residents throughout the works programme
Build positive relationships with tenants and residents
Arrange and manage resident appointments in line with works schedules
Explain the nature of the works, associated timescales and any changes or delays as they arise

About You

To be successful in this role, you will have:

Previous experience in a Resident Liaison Officer, Tenant Liaison Officer, Customer Care or similar customer-facing role
Full UK Drivers License
Strong communication and interpersonal skills
The ability to build trust and rapport with residents from a range of backgrounds
Experience handling complaints and resolving issues in a professional manner
A proactive and approachable attitude
Strong administration and IT skills

Ideal Background

This opportunity would suit someone with experience working within:

Social housing
Customer/resident liaisonIf you are an experienced Resident Liaison Officer looking for your next opportunity, please apply today or call Jess on (phone number removed).

Key words: RLO, CLO, TLO, Resident Liaison Office, Tennant Liaison Office, Customer Liaison officer, Property Service, Refurbishment, Social Housing

Reference: 225309137

https://jobs.careeraddict.com/post/113483065
CV-Library

Temporary Resident Liaison Officer

CV-Library

Posted on Jun 30, 2026 by CV-Library

Print
Nottingham, Nottinghamshire, United Kingdom
Real Estate
Immediate Start
£18.5 - £20.7 Hourly
Contract/Project
Resident Liaison Officer

Location: Nottingham
Type: Temporary (ongoing)
Salary: £18.50 - £20.73 per hour + paid mileage

We are currently recruiting for a temporary Resident Liaison Officer to join a well-established contractor delivering refurbishment works within occupied properties.

This is a key role focused on ensuring residents are kept fully informed before, during and after works are carried out, whilst delivering a high standard of customer care throughout the programme. Please note, a full UK drivers license is required for this role.

The Role

Reporting to the Senior Resident Liaison Officer, you will be responsible for managing communication with tenants and residents, helping to ensure works are delivered smoothly and with minimal disruption.

You will act as a key point of contact between residents, clients and operational teams, supporting positive outcomes and maintaining high levels of customer satisfaction.

Key Responsibilities

Provide clear, professional and timely communication to residents throughout the works programme
Build positive relationships with tenants and residents
Arrange and manage resident appointments in line with works schedules
Explain the nature of the works, associated timescales and any changes or delays as they arise

About You

To be successful in this role, you will have:

Previous experience in a Resident Liaison Officer, Tenant Liaison Officer, Customer Care or similar customer-facing role
Full UK Drivers License
Strong communication and interpersonal skills
The ability to build trust and rapport with residents from a range of backgrounds
Experience handling complaints and resolving issues in a professional manner
A proactive and approachable attitude
Strong administration and IT skills

Ideal Background

This opportunity would suit someone with experience working within:

Social housing
Customer/resident liaisonIf you are an experienced Resident Liaison Officer looking for your next opportunity, please apply today or call Jess on (phone number removed).

Key words: RLO, CLO, TLO, Resident Liaison Office, Tennant Liaison Office, Customer Liaison officer, Property Service, Refurbishment, Social Housing
Print

Reference: 225309137

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