Client Technology Manager

London | Full-time | Site-based (5 days per week)

We are seeking an experienced Client Technology Manager to lead the delivery of client-facing technology solutions across a multi-site property portfolio.

This hands-on leadership role combines technology delivery, project management, stakeholder engagement and team leadership. You'll oversee the implementation and ongoing improvement of networking, Wi-Fi, AV, telephony and connectivity services while ensuring an excellent client experience.

Key Responsibilities

• Lead delivery of Wi-Fi, LAN/WAN, Internet, telephony and AV solutions.
• Manage technology projects from design through to implementation.
• Collaborate with internal teams, clients and third-party suppliers.
• Provide technical input for solution design, scoping and pricing.
• Manage vendor relationships and service performance.
• Lead and develop a small technology delivery team.
• Drive service improvements, reliability and customer satisfaction.

About You

• Proven experience delivering technology solutions in a multi-site environment.
• Strong knowledge of enterprise networking, Wi-Fi, connectivity and AV technologies.
• Experience managing projects, stakeholders and suppliers.
• Excellent communication and stakeholder management skills.
• Commercial awareness, including budgeting and solution scoping.
• Previous team leadership experience.
• Experience with Cisco Meraki, Ruckus, Microsoft Teams Rooms, Zoom Rooms, Yealink and Logitech is advantageous.

What's on Offer

• Lead technology delivery across a growing portfolio.
• Varied role combining leadership, project delivery and client engagement.
• Career development opportunities within a collaborative environment.

Apply now if you're passionate about delivering exceptional technology solutions and customer experiences.