Job Advertisement: Business Support Manager
Location: Leicester 3 days onsite 2 days work from home
Contract Type: Permanent
Working Pattern: Full Time

About the Role:

As the Business Support Manager, you will report directly to the Operations Director and be the central hub for internal support functions.

Your key responsibilities will include:

Operational Coordination:

• Act as the primary contact across the organisation, coordinating vital activities and projects.
• Produce and distribute reports to stakeholders, ensuring data accuracy and effective information management.
• Support onboarding processes by liaising with partners and landlords.

Administrative Leadership:

• Develop and maintain efficient administrative processes that enhance the overall business function.
• Coordinate wider administrative functions and act as an escalation point for queries.
• Draught and manage formal documentation, including contracts and service agreements.

Project Coordination:

• Provide administrative support across multiple projects, including meeting coordination and agenda preparation.
• Track project plans and ensure timely completion of actions through collaboration with stakeholders.

Governance Support:

• Assist the Operations Director and Chief Executive with governance activities.
• Prepare documentation for Board and Committee meetings, ensuring accurate records are maintained.

Human Resources Support:

• Aid in HR administration and processes, contributing to a smooth onboarding experience
  
  Facilities Management:
• Serve as the main point of contact for office and facilities management, ensuring services are delivered effectively.
  
  Personal Assistant Support:
• Provide comprehensive PA support to the Operations Director and Chief Executive, managing diaries and routine correspondence.

About You:
We're looking for an exceptional candidate who is:

• Exceptionally organised with a keen eye for detail.
• Proactive and solutions-focused, able to juggle multiple priorities.
• A confident communicator, comfortable liaising at all levels.
• Discreet and professional when handling sensitive information.
• Experienced in administrative, operational, or business support roles.
• Skilled in coordination, reporting, and process improvement.

Key Behaviours & Values:

• Integrity, honesty, and reliability.
• Strong interpersonal skills and a collaborative approach.
• Commitment to equality, diversity, and inclusive service delivery.
• Ability to work with discretion and professionalism.

Why Join Us?
This is a pivotal role offering real variety and visibility across the organisation. You'll have the opportunity to shape processes, support leadership, and play a key role in delivering operational excellence.

Additional Information:

• Based primarily at the Leicester Head Office.

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.