Senior SAP SD/CS Consultant (S/4HANA)

Role Overview

We are looking for an experienced SAP SD/CS Consultant to join a global support and project team, helping deliver enhancements and provide expert support across Order to Cash and Service (In-house Repairs) processes.

This is a long-term remote contract for a senior consultant who is comfortable working in an international environment, delivering both project work and application support within an S/4HANA landscape.

• Deliver SAP SD/CS project work and change requests
• Support Order to Cash business processes
• Support Service/In-house Repair processes
• Resolve Level 2 & Level 3 support incidents within SLA
• Perform service requests
• Analyse, troubleshoot and resolve production issues
• Perform root cause analysis and problem management
• Work closely with cross-functional SAP teams
• Support continuous improvements across SAP processes

• 8+ years SAP SD experience
• Strong SAP CS (Customer Service) experience
• Order to Cash process expertise
• Service/In-house Repair process knowledge
• SAP S/4HANA experience
• Experience delivering projects and production support

• Incident Management
• Change Requests
• Problem Management
• Business Process Analysis
• Cross-functional collaboration
• Stakeholder communication

• Previous Manufacturing project experience
• ABAP debugging knowledge
• Technical troubleshooting skills
• Experience in global support organisations