Office Administrator

We are looking for a friendly, organised and motivated Administrator to join our client’s busy head office team in Gosforth. This is a varied role that will see you providing excellent customer service while supporting the day-to-day administration of the business.

You'll be the first point of contact for customers, handling enquiries professionally and ensuring customer orders are processed accurately and efficiently.

Key Responsibilities
· Answering incoming customer calls and responding to enquiries.
· Processing customer orders using the company's internal systems.
· General office administration, including filing and maintaining records.
· Providing administrative support to colleagues across the business.
· Managing emails and other day-to-day office tasks.
· Delivering a high standard of customer service at all times.

About You
The ideal candidate will have:
· Previous administration and/or customer service experience (preferred but not essential).
· Excellent communication and interpersonal skills.
· Strong organisational skills and attention to detail.
· Good IT skills, including confidence using Microsoft Office.
· The ability to prioritise workload and work effectively in a busy office environment.
· A positive attitude and willingness to support the wider team.

What We Offer
· Competitive salary of £25,000 – £26,000 per annum.
· Full-time, permanent position.
· A supportive and friendly working environment.
· Opportunities to develop your skills and progress within the business