Parts Advisor

Job Title: Parts Advisor
Location: Lexus Edgware
Salary: £30,500 basic + team bonus (realistic OTE £39,500 – £40,500)
Hours: Monday to Friday, 07:30 – 16:30; 1 in 3 Saturdays, 08:00 – 13:00
Job Type: Full-time, Permanent

Keep Lexus Moving – Join Our Parts Team at Lexus Edgware
We are looking for a customer-focused and motivated Parts Advisor to join our successful team at Lexus Edgware. This is an excellent opportunity for someone with automotive industry experience who enjoys delivering outstanding customer service and thrives in a fast-paced dealership environment.
Whether you've worked with a main dealer or an independent garage, if you're eager to learn, have excellent communication skills, and enjoy working as part of a close-knit team, we'd love to hear from you.

What You'll Do:
Provide excellent customer service to retail customers and support the workshop with parts requirements
Identify, source, and supply vehicle parts accurately using dealership systems
Handle parts enquiries professionally over the phone, via email, and face-to-face
Process customer orders efficiently while maintaining high levels of accuracy
Receive, check, and organise incoming stock deliveries
Maintain accurate stock records and support regular inventory checks
Work collaboratively with the service team to ensure smooth day-to-day operations
Contribute towards departmental gross profit targets as part of a team bonus structureWhat We're Looking For:
Experience within the automotive industry as a Parts Advisor, either with a main dealer or independent garage
Excellent telephone manner and customer service skills
Strong organisational skills with excellent attention to detail
A positive, team-focused attitude and willingness to support colleagues
Comfortable working in a busy retail-focused environment
A UK driving licence is beneficial but not essentialYour Benefits: Salary & Career Development:
£30,500 basic salary + fantastic team bonus (average £40,000 OTE)
Manufacturer training and ongoing development programmes
Career progression opportunities across the Jemca Group
Staff Car Scheme – drive a new Toyota or Lexus every 6–9 months with low monthly payments and no deposit
Vehicle purchase and servicing discounts for you and your immediate family
Virtual GP access – 24/7 consultations for you and your family + free eye test vouchers redeemable at Specsavers
Permanent Health Insurance – income protection for long-term illness
Life Assurance for additional peace of mind
6 weeks' annual leave, increasing with length of service + holiday carry-over option of up to 1 week per year
Long service awards – bonuses up to £1,500 and additional time off
Aviva pension scheme with company contributions and access to Aviva discounts
Employee Assistance Programme (EAP) with 24/7 support for legal, financial, and emotional mattersWhy Join Jemca? At Lexus Edgware, you'll become part of a supportive aftersales team where customer service and teamwork are at the heart of everything we do. Working alongside an experienced Parts Advisor and a wider service team, you'll have the opportunity to develop your skills within one of the UK's leading Toyota and Lexus retailer groups.

What's Next? If you're looking for your next opportunity within automotive parts and want to join a respected dealership with excellent training, support, and career prospects, we'd love to hear from you. Apply now and we'll get back to you within 48 hours.

Consultant: Chanté Budhoo
Reference: RPOALL