Operations Controller/Key Account Manager
Posted on Jun 29, 2026 by CV-Library
Billingham, County Durham, United Kingdom
Manufacturing
Immediate Start
Annual Salary
Full-Time
Your new company Working for a highly reputable company providing Storage and Handling Solutions
Your new role The Operations Controller / Key Account Manager, serves as the central coordination point between key customers, internal teams, and suppliers. This role ensures the smooth, end to end management of product sourcing, stock control, timelines, logistics, and invoicing. You will be responsible for maintaining strong client relationships while ensuring operational efficiency, accuracy, and timely delivery across several clients.
Act as the primary point of contact for key customers, building strong, long-term relationships.
Understand client needs, forecasts, and product requirements to ensure seamless delivery and service.
Resolve any customer issues promptly, ensuring service excellence and customer satisfaction.
Source products from approved suppliers based on customer requirements.
Manage lead times and address any delays
Ensure that stock is ordered in alignment with customer demand, schedules, and forecasted needs
Identify potential stock risks such as shortages, overstock, or delays, and implement corrective actions.
Plan and schedule product shipments, ensuring compliance with delivery deadlines and customer requirements.
Prepare and review shipping documentation
Prepare accurate invoices based on completed deliveries, pricing agreements, and contractual terms.
What you'll need to succeed
Previous experience is essential
What you'll get in return The opportunity to work for a fantastic company
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Your new role The Operations Controller / Key Account Manager, serves as the central coordination point between key customers, internal teams, and suppliers. This role ensures the smooth, end to end management of product sourcing, stock control, timelines, logistics, and invoicing. You will be responsible for maintaining strong client relationships while ensuring operational efficiency, accuracy, and timely delivery across several clients.
Act as the primary point of contact for key customers, building strong, long-term relationships.
Understand client needs, forecasts, and product requirements to ensure seamless delivery and service.
Resolve any customer issues promptly, ensuring service excellence and customer satisfaction.
Source products from approved suppliers based on customer requirements.
Manage lead times and address any delays
Ensure that stock is ordered in alignment with customer demand, schedules, and forecasted needs
Identify potential stock risks such as shortages, overstock, or delays, and implement corrective actions.
Plan and schedule product shipments, ensuring compliance with delivery deadlines and customer requirements.
Prepare and review shipping documentation
Prepare accurate invoices based on completed deliveries, pricing agreements, and contractual terms.
What you'll need to succeed
Previous experience is essential
What you'll get in return The opportunity to work for a fantastic company
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Reference: 225305359
https://jobs.careeraddict.com/post/113478766
Operations Controller/Key Account Manager
Posted on Jun 29, 2026 by CV-Library
Billingham, County Durham, United Kingdom
Manufacturing
Immediate Start
Annual Salary
Full-Time
Your new company Working for a highly reputable company providing Storage and Handling Solutions
Your new role The Operations Controller / Key Account Manager, serves as the central coordination point between key customers, internal teams, and suppliers. This role ensures the smooth, end to end management of product sourcing, stock control, timelines, logistics, and invoicing. You will be responsible for maintaining strong client relationships while ensuring operational efficiency, accuracy, and timely delivery across several clients.
Act as the primary point of contact for key customers, building strong, long-term relationships.
Understand client needs, forecasts, and product requirements to ensure seamless delivery and service.
Resolve any customer issues promptly, ensuring service excellence and customer satisfaction.
Source products from approved suppliers based on customer requirements.
Manage lead times and address any delays
Ensure that stock is ordered in alignment with customer demand, schedules, and forecasted needs
Identify potential stock risks such as shortages, overstock, or delays, and implement corrective actions.
Plan and schedule product shipments, ensuring compliance with delivery deadlines and customer requirements.
Prepare and review shipping documentation
Prepare accurate invoices based on completed deliveries, pricing agreements, and contractual terms.
What you'll need to succeed
Previous experience is essential
What you'll get in return The opportunity to work for a fantastic company
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Your new role The Operations Controller / Key Account Manager, serves as the central coordination point between key customers, internal teams, and suppliers. This role ensures the smooth, end to end management of product sourcing, stock control, timelines, logistics, and invoicing. You will be responsible for maintaining strong client relationships while ensuring operational efficiency, accuracy, and timely delivery across several clients.
Act as the primary point of contact for key customers, building strong, long-term relationships.
Understand client needs, forecasts, and product requirements to ensure seamless delivery and service.
Resolve any customer issues promptly, ensuring service excellence and customer satisfaction.
Source products from approved suppliers based on customer requirements.
Manage lead times and address any delays
Ensure that stock is ordered in alignment with customer demand, schedules, and forecasted needs
Identify potential stock risks such as shortages, overstock, or delays, and implement corrective actions.
Plan and schedule product shipments, ensuring compliance with delivery deadlines and customer requirements.
Prepare and review shipping documentation
Prepare accurate invoices based on completed deliveries, pricing agreements, and contractual terms.
What you'll need to succeed
Previous experience is essential
What you'll get in return The opportunity to work for a fantastic company
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Reference: 225305359
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