Desktop Support Engineer (CTC/SC Cleared) - 7-9 Month Contract - Reading (iNSIDE IR35)

Contracting role based in Reading and nearby sites (fully office-based) for an Enterprise Laptop Hardware (ELH) Device Deployment & Distribution Programme. Candidates must hold valid, transferable CTC or SC clearance - contracts will only be awarded following successful clearance checks. The role focuses on device deployment, post-build validation, end-user setup, and onsite support across multiple client UK locations.

Key Responsibilities:

• Receive, record, and stage laptops at central and distribution sites
• Deploy OS images using SCCM Task Sequences and configure endpoint hardware (laptops, monitors, peripherals)
• Perform post-build checks (boot, login, network, application access) and capture test evidence using agreed checklists
• Conduct physical device handover using approved checklists, providing basic user guidance and onboarding support
• Update asset tracking systems and maintain chain-of-custody records and deployment logs
• Resolve basic deployment and hardware issues, escalating complex issues to SOE/Imaging SME

What You Will Ideally Bring:

• CTC or SC clearance - mandatory, valid and transferable; contract award subject to clearance checks
• Experience in desktop support/EUC deployment roles
• Hands-on laptop deployment experience
• Basic SCCM imaging execution knowledge
• Strong troubleshooting and user support skills
• Large-scale device rollout experience - preferred

Contract Details:

• Positions: 3 (1 x 9 months, 2 x 7 months)
• Rate: £200 day (Inside IR35)
• Location: Reading (Onsite)
• Start Date: ASAP