1. MUST-HAVE CRITERIA (Non-Negotiable)Core Experience

• Strong PMO experience (programme + project level)
• Experience working on complex business & IT programmes
• Hands-on experience in:
• Planning
• RAID management
• Reporting & governance
• Budget tracking/financial forecasting

Core Skills

• Strong analytical capability
• Ability to interpret complex data and derive insights
• Strong documentation skills
• Reports, briefing papers, presentations
• Strong communication & stakeholder management
• Across senior and cross-functional teams
• Ability to challenge constructively (very important BOE trait)

Behavioural Must-Haves

• Highly organised and proactive self-starter
• Ability to handle multiple priorities & conflicting demands
• Strong collaborative mindset across teams and boundaries
• Experience in mentoring/supporting team members

Tools/Technical

• Strong MS Excel
• MS Project
• Overall MS Office proficiency

2. KEY SKILLS (Shortlisting Drivers)

These are what will differentiate candidates at screening stage:

• Programme reporting & analysis
• KPI tracking & performance monitoring
• Budget & forecast management
• Governance & change control management
• RAID log ownership (not just support)
• Stakeholder engagement (senior level)
• Problem-solving + ability to challenge decisions
• Meeting governance (boards, steering committees)
• Continuous improvement mindset (PMO maturity)

Role Requirements Essential Criteria

• An organised and proactive self-starter who is able to develop and maintain effective working relationships
• Experience of working in a PMO environment on high priority, complex, business and IT programmes and projects, including:
• Experience of producing high quality documentation, briefing papers, reports and presentations
• Strong analytical skills with the ability to interpret complex sources of data and draw conclusions and derive recommendations.
• Strong communication skills (verbal, written and presentation) able to connect with people at all levels of the organisation
• Ability to challenge constructively whilst maintaining excellent working relationships within the programme community and with team members
• Able to work collaboratively across project and organisational boundaries to achieve shared goals
• Excellent organisational skills and ability to handle a diverse workload and prioritise amid conflicting demands and lively work periods
• Experience of mentoring and coaching team members, including those more senior
• Excellent MS Office skills, including Microsoft Project and Excel