Customer & User Experience (CX/UX) Architect
Posted on Jun 28, 2026 by CV-Library
High Wycombe, Buckinghamshire, United Kingdom
Not-for-Profit
Immediate Start
£38k - £42k Annual
Full-Time
- Remote
Customer & User Experience (CX/UX) Architect
Salary: £38,000 - £42,000 per year (depending on experience) Plus bonus
Location: Mainly remote (work from home 4 days a week, 1 day a week in the office in Buckinghamshire)
Hours: Full-time, 35 hours per week
Are you passionate about creating great digital experiences? We're looking for a Customer & User Experience (CX/UX) Architect to join a friendly, forward-thinking not-for-profit organisation that is investing in improving its digital services.
This is a fantastic opportunity to play a key role in shaping how customers interact with our digital platforms while enjoying an excellent work-life balance with a 35-hour working week and mainly remote working.
What you'll be doing
* Design simple, engaging and user-friendly digital experiences.
* Understand customer needs through research and feedback.
* Map customer journeys and identify opportunities for improvement.
* Work with colleagues across the organisation to develop customer-focused solutions.
* Use UX, UI and design thinking techniques to improve websites and digital services.
* Help embed customer-centred design across the organisation.
What we're looking for
* Experience working in a CX and/or UX role.
* Knowledge of UX research, customer journey mapping and design thinking.
* Experience creating user-friendly interfaces (UI).
* Strong problem-solving and analytical skills.
* Ability to work with a range of stakeholders.
* Experience with websites, CMS or CRM platforms would be beneficial.
* Relevant UX/CX qualification or certification is desirable.
What's on offer
* £38,000 - £42,000 salary depending on experience.
* 35-hour working week.
* Work from home 4 days a week, with just 1 day per week in the office.
* 25 days annual leave plus bank holidays, increasing with service.
* Private healthcare and dental cover after probation.
* Up to 8% employer pension contribution.
* Life assurance.
* Company sick pay.
* Performance-related bonus scheme.
* Salary sacrifice schemes including cycle to work and additional annual leave.
* One paid volunteering day each year.
* Employee Assistance Programme.
* Free on-site parking.
If you're passionate about improving customer experiences and want to work for an organisation that makes a positive impact while offering genuine flexibility and work-life balance, we'd love to hear from you
Salary: £38,000 - £42,000 per year (depending on experience) Plus bonus
Location: Mainly remote (work from home 4 days a week, 1 day a week in the office in Buckinghamshire)
Hours: Full-time, 35 hours per week
Are you passionate about creating great digital experiences? We're looking for a Customer & User Experience (CX/UX) Architect to join a friendly, forward-thinking not-for-profit organisation that is investing in improving its digital services.
This is a fantastic opportunity to play a key role in shaping how customers interact with our digital platforms while enjoying an excellent work-life balance with a 35-hour working week and mainly remote working.
What you'll be doing
* Design simple, engaging and user-friendly digital experiences.
* Understand customer needs through research and feedback.
* Map customer journeys and identify opportunities for improvement.
* Work with colleagues across the organisation to develop customer-focused solutions.
* Use UX, UI and design thinking techniques to improve websites and digital services.
* Help embed customer-centred design across the organisation.
What we're looking for
* Experience working in a CX and/or UX role.
* Knowledge of UX research, customer journey mapping and design thinking.
* Experience creating user-friendly interfaces (UI).
* Strong problem-solving and analytical skills.
* Ability to work with a range of stakeholders.
* Experience with websites, CMS or CRM platforms would be beneficial.
* Relevant UX/CX qualification or certification is desirable.
What's on offer
* £38,000 - £42,000 salary depending on experience.
* 35-hour working week.
* Work from home 4 days a week, with just 1 day per week in the office.
* 25 days annual leave plus bank holidays, increasing with service.
* Private healthcare and dental cover after probation.
* Up to 8% employer pension contribution.
* Life assurance.
* Company sick pay.
* Performance-related bonus scheme.
* Salary sacrifice schemes including cycle to work and additional annual leave.
* One paid volunteering day each year.
* Employee Assistance Programme.
* Free on-site parking.
If you're passionate about improving customer experiences and want to work for an organisation that makes a positive impact while offering genuine flexibility and work-life balance, we'd love to hear from you
Reference: 225301582
https://jobs.careeraddict.com/post/113473505
Customer & User Experience (CX/UX) Architect
Posted on Jun 28, 2026 by CV-Library
High Wycombe, Buckinghamshire, United Kingdom
Not-for-Profit
Immediate Start
£38k - £42k Annual
Full-Time
- Remote
Customer & User Experience (CX/UX) Architect
Salary: £38,000 - £42,000 per year (depending on experience) Plus bonus
Location: Mainly remote (work from home 4 days a week, 1 day a week in the office in Buckinghamshire)
Hours: Full-time, 35 hours per week
Are you passionate about creating great digital experiences? We're looking for a Customer & User Experience (CX/UX) Architect to join a friendly, forward-thinking not-for-profit organisation that is investing in improving its digital services.
This is a fantastic opportunity to play a key role in shaping how customers interact with our digital platforms while enjoying an excellent work-life balance with a 35-hour working week and mainly remote working.
What you'll be doing
* Design simple, engaging and user-friendly digital experiences.
* Understand customer needs through research and feedback.
* Map customer journeys and identify opportunities for improvement.
* Work with colleagues across the organisation to develop customer-focused solutions.
* Use UX, UI and design thinking techniques to improve websites and digital services.
* Help embed customer-centred design across the organisation.
What we're looking for
* Experience working in a CX and/or UX role.
* Knowledge of UX research, customer journey mapping and design thinking.
* Experience creating user-friendly interfaces (UI).
* Strong problem-solving and analytical skills.
* Ability to work with a range of stakeholders.
* Experience with websites, CMS or CRM platforms would be beneficial.
* Relevant UX/CX qualification or certification is desirable.
What's on offer
* £38,000 - £42,000 salary depending on experience.
* 35-hour working week.
* Work from home 4 days a week, with just 1 day per week in the office.
* 25 days annual leave plus bank holidays, increasing with service.
* Private healthcare and dental cover after probation.
* Up to 8% employer pension contribution.
* Life assurance.
* Company sick pay.
* Performance-related bonus scheme.
* Salary sacrifice schemes including cycle to work and additional annual leave.
* One paid volunteering day each year.
* Employee Assistance Programme.
* Free on-site parking.
If you're passionate about improving customer experiences and want to work for an organisation that makes a positive impact while offering genuine flexibility and work-life balance, we'd love to hear from you
Salary: £38,000 - £42,000 per year (depending on experience) Plus bonus
Location: Mainly remote (work from home 4 days a week, 1 day a week in the office in Buckinghamshire)
Hours: Full-time, 35 hours per week
Are you passionate about creating great digital experiences? We're looking for a Customer & User Experience (CX/UX) Architect to join a friendly, forward-thinking not-for-profit organisation that is investing in improving its digital services.
This is a fantastic opportunity to play a key role in shaping how customers interact with our digital platforms while enjoying an excellent work-life balance with a 35-hour working week and mainly remote working.
What you'll be doing
* Design simple, engaging and user-friendly digital experiences.
* Understand customer needs through research and feedback.
* Map customer journeys and identify opportunities for improvement.
* Work with colleagues across the organisation to develop customer-focused solutions.
* Use UX, UI and design thinking techniques to improve websites and digital services.
* Help embed customer-centred design across the organisation.
What we're looking for
* Experience working in a CX and/or UX role.
* Knowledge of UX research, customer journey mapping and design thinking.
* Experience creating user-friendly interfaces (UI).
* Strong problem-solving and analytical skills.
* Ability to work with a range of stakeholders.
* Experience with websites, CMS or CRM platforms would be beneficial.
* Relevant UX/CX qualification or certification is desirable.
What's on offer
* £38,000 - £42,000 salary depending on experience.
* 35-hour working week.
* Work from home 4 days a week, with just 1 day per week in the office.
* 25 days annual leave plus bank holidays, increasing with service.
* Private healthcare and dental cover after probation.
* Up to 8% employer pension contribution.
* Life assurance.
* Company sick pay.
* Performance-related bonus scheme.
* Salary sacrifice schemes including cycle to work and additional annual leave.
* One paid volunteering day each year.
* Employee Assistance Programme.
* Free on-site parking.
If you're passionate about improving customer experiences and want to work for an organisation that makes a positive impact while offering genuine flexibility and work-life balance, we'd love to hear from you
Reference: 225301582
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