Infrastructure & Network Manager

Location: Wembley - 5 days on-site
Type: Permanent

Salary: £70-90,000 per annum + permanent benefits

About the Role

We're supporting a major organisation undergoing a significant digital transformation and modernisation programme. As part of this journey, we're seeking an experienced Infrastructure & Network Manager to play a critical role in stabilising and evolving core IT foundations.

You will be responsible for ensuring 24/7 continuity across infrastructure and network services. You'll lead a skilled team, drive operational excellence, and play a key role in reducing technical debt, strengthening security posture, and introducing automation and operational guardrails.

This is a hands-on leadership role offering a balance of BAU support, continuous improvement, and strategic input into platform evolution.

Key Responsibilities

Operational Excellence & Stability

• Own and manage day-to-day operations across core infrastructure, including data centres, LAN/WAN, Wi-Fi, and server environments
• Define, implement, and enforce robust SOPs for backups, disaster recovery, patch management, and hardware life cycle
• Ensure reliable connectivity between Legacy core systems and modern application platforms
• Oversee internal security monitoring and collaborate with external security partners (SOC/MDR)
• Lead incident and problem management activities, including root cause analysis and service restoration

Leadership & Vendor Management

• Lead, mentor, and develop a high-performing infrastructure and network team
• Act as the primary point of contact for ISPs, vendors, and Managed Service Providers
• Manage infrastructure budgets, including hardware procurement and vendor spend
• Collaborate with internal stakeholders to align infrastructure services with business needs

Skills & Experience Required

• Proven experience (10+ years) in IT infrastructure management, ideally within a large-scale or complex environment

Strong technical expertise across:

• Networking (TCP/IP, routing, switching, Firewalls)
• Azure networking (ExpressRoute, VPN)
• Windows and Linux server environments
• Virtualisation technologies (VMware/Hyper-V)
• Hands-on experience with Microsoft Azure (IaaS and PaaS)
• Strong working knowledge of Active Directory and associated services (Group Policy, DNS, Sites & Services)
• Experience managing technical teams and operating in high-pressure environments
• Solid understanding of IT Service Management (ITSM), including incident, problem, and change management processes
• Experience with ITSM tools (eg, Jira) and working within SLA-driven environments
• Familiarity with Legacy systems connectivity (eg, AS400/iSeries) is highly beneficial