CareerAddict

Service Manager - Mental Health Supported Living

CV-Library

Posted on Jun 25, 2026 by CV-Library
Eastbourne, East Sussex, United Kingdom
Other
Immediate Start
£43.1k - £43.1k Annual
Full-Time
Service Manager - Mental Health Supported Living
Eastbourne, East Sussex
£37,690 - £43,075 per annum
Full Time | Permanent
Immediate Start Available

About the Opportunity
An established provider of specialist supported living services is seeking an experienced Service Improvement Manager to support the leadership and operational development of two supported living services in Eastbourne.
This is a pivotal role for an experienced manager who thrives in environments requiring transformation, quality improvement, and operational stability. The services support adults with mental health needs, autism spectrum conditions, and complex needs, providing person-centred support within specialist supported living accommodation.
The successful candidate will work alongside an existing Service Manager, helping to drive positive change, improve quality standards, strengthen team performance, and embed sustainable improvements across the services.
This role would suit an experienced Registered Manager, Service Manager, or Operations Manager with a strong background in mental health services and quality improvement.

About the Services
The services provide highly specialised supported living accommodation for adults with mental health and complex needs.

Service One

24-hour supported living service

Supports individuals with mental health needs and autism

Self-contained accommodation

Combination of individual and responsive support

Large private site with communal outdoor spaces

Service Two

High-support specialist accommodation

Supports individuals with complex mental health and additional needs

Intensive person-centred support packages

Designed for people who have struggled in traditional service settings

Both services are based in Eastbourne and are within walking distance of local amenities and community resources.
Key Responsibilities

Support operational leadership across the services

Drive service improvement and transformation initiatives

Embed a culture of quality, accountability, and continuous improvement

Support compliance with regulatory and best practice frameworks

Lead action plans and quality improvement projects

Coach, mentor, and develop management and frontline teams

Improve service performance and outcomes for people supported

Work closely with senior leadership to implement strategic objectives

Support audits, inspections, and governance processes

Promote person-centred, recovery-focused approaches

What We're Looking For
Essential

Significant leadership experience within mental health services

Experience managing supported living, residential, or community services

Strong understanding of quality assurance and regulatory compliance

Experience leading service improvement or turnaround projects

Excellent leadership, coaching, and people management skills

Ability to work collaboratively while driving positive change

Desirable

Previous Registered Manager experience

Knowledge of CQC standards and inspection processes

Experience supporting individuals with autism and complex needs

Understanding of NICE guidance and sector best practice frameworks

Personal Qualities
We are looking for someone who is:

Passionate about improving services and outcomes

Confident leading teams through change

Resilient and solution-focused

Approachable and supportive

Organised and performance-driven

Able to quickly build credibility with teams and stakeholders

What's on Offer?

Competitive salary of £37,690 - £43,075

Opportunity to lead meaningful service improvements

Supportive senior leadership team

Chance to make a lasting impact on services and people's lives

Immediate start available

Career-enhancing leadership opportunity within a respected care provider

If you are an experienced manager with a passion for mental health services, quality improvement, and transformational leadership, we'd love to hear from you

Reference: 225245989

https://jobs.careeraddict.com/post/113463034
CV-Library

Service Manager - Mental Health Supported Living

CV-Library

Posted on Jun 25, 2026 by CV-Library

Print
Eastbourne, East Sussex, United Kingdom
Other
Immediate Start
£43.1k - £43.1k Annual
Full-Time
Service Manager - Mental Health Supported Living
Eastbourne, East Sussex
£37,690 - £43,075 per annum
Full Time | Permanent
Immediate Start Available

About the Opportunity
An established provider of specialist supported living services is seeking an experienced Service Improvement Manager to support the leadership and operational development of two supported living services in Eastbourne.
This is a pivotal role for an experienced manager who thrives in environments requiring transformation, quality improvement, and operational stability. The services support adults with mental health needs, autism spectrum conditions, and complex needs, providing person-centred support within specialist supported living accommodation.
The successful candidate will work alongside an existing Service Manager, helping to drive positive change, improve quality standards, strengthen team performance, and embed sustainable improvements across the services.
This role would suit an experienced Registered Manager, Service Manager, or Operations Manager with a strong background in mental health services and quality improvement.

About the Services
The services provide highly specialised supported living accommodation for adults with mental health and complex needs.

Service One

24-hour supported living service

Supports individuals with mental health needs and autism

Self-contained accommodation

Combination of individual and responsive support

Large private site with communal outdoor spaces

Service Two

High-support specialist accommodation

Supports individuals with complex mental health and additional needs

Intensive person-centred support packages

Designed for people who have struggled in traditional service settings

Both services are based in Eastbourne and are within walking distance of local amenities and community resources.
Key Responsibilities

Support operational leadership across the services

Drive service improvement and transformation initiatives

Embed a culture of quality, accountability, and continuous improvement

Support compliance with regulatory and best practice frameworks

Lead action plans and quality improvement projects

Coach, mentor, and develop management and frontline teams

Improve service performance and outcomes for people supported

Work closely with senior leadership to implement strategic objectives

Support audits, inspections, and governance processes

Promote person-centred, recovery-focused approaches

What We're Looking For
Essential

Significant leadership experience within mental health services

Experience managing supported living, residential, or community services

Strong understanding of quality assurance and regulatory compliance

Experience leading service improvement or turnaround projects

Excellent leadership, coaching, and people management skills

Ability to work collaboratively while driving positive change

Desirable

Previous Registered Manager experience

Knowledge of CQC standards and inspection processes

Experience supporting individuals with autism and complex needs

Understanding of NICE guidance and sector best practice frameworks

Personal Qualities
We are looking for someone who is:

Passionate about improving services and outcomes

Confident leading teams through change

Resilient and solution-focused

Approachable and supportive

Organised and performance-driven

Able to quickly build credibility with teams and stakeholders

What's on Offer?

Competitive salary of £37,690 - £43,075

Opportunity to lead meaningful service improvements

Supportive senior leadership team

Chance to make a lasting impact on services and people's lives

Immediate start available

Career-enhancing leadership opportunity within a respected care provider

If you are an experienced manager with a passion for mental health services, quality improvement, and transformational leadership, we'd love to hear from you
Print

Reference: 225245989

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