Contract 1st Line Support Technician

Role: 1st Line Support Technician
Location: Huddersfield
Rate: Competitive
Working Pattern: Full-time, 5 days per week (9:00am - 5:00pm)

We are currently looking for a proactive and customer-focused 1st Line Support Technician to join a dynamic IT team based in Huddersfield. This is a great opportunity for an enthusiastic IT professional who enjoys problem-solving, supporting users, and working within a fast-paced technology environment.

• Provide first-line technical support across hardware, software, and user issues
• Diagnose and resolve incidents relating to Windows 10/11, Microsoft 365, and basic networking
• Support users with Active Directory, Exchange, and remote support tools
• Log, manage, and resolve tickets within agreed timescales
• Assist with user onboarding, account management, and general IT requests
• Work independently while collaborating effectively with the wider IT team

The successful candidate will be customer-focused, technically capable, and able to deliver excellent support in a busy environment.

Immediate start available - please apply ASAP if you are interested.

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