Estates Services Officer

Estate Services Officer

Temporary Contract – 6 Months + (potential for temp-to-perm)

Hybrid Working, Barking
⏰ Monday–Friday, 8am–5pm (40 hours per week)
£18–£22 per hour Umbrella (dependent on experience)

We are seeking a proactive and customer-focused Estate Services Officer to support the delivery of estate services across a portfolio of residential estates.

Working closely with the Grounds Maintenance & Caretaking Contracts Manager, you will help ensure estates are clean, safe, and well-maintained while delivering excellent customer service to residents.

Key Responsibilities

Support the management of grounds maintenance, caretaking, and waste contracts.
Carry out estate and block inspections, identifying and reporting issues.
Monitor contractor performance and ensure service standards are maintained.
Manage fly-tipping and waste-related issues, coordinating timely resolutions.
Respond to resident enquiries and complaints in a professional and empathetic manner.
Maintain accurate records, reports, and administrative systems.
Raise purchase orders and liaise with contractors as required.

About You

Strong organisational and administrative skills.
Excellent communication and customer service skills.
Able to manage competing priorities in a busy environment.
Experience in housing, estate services, facilities management, or a similar environment is desirable.
Proficient in Microsoft Office.
This is an excellent opportunity for someone who enjoys a varied role, combining office-based administration with on-site estate management, and is passionate about delivering high-quality services to residents.
Apply now to be considered