Aftersales Manager

We are recruiting on behalf of our client, a premium franchise-approved car dealership in Gloucester, for the role of Aftersales Manager. This position offers an excellent opportunity for an experienced professional to lead a large team within a reputable automotive business.

Benefits of the Aftersales Manager:

Basic salary between £40,000 and £42,000, dependant on experience
Uncapped annual on-target earnings exceeding £60,000
Company car provided
31 days annual leave inclusive of bank holidays, increasing with service
Access to manufacturer-accredited training and career development opportunities
Pension scheme and staff purchase discounts
Various retail and online discounts through company benefits
Long-term career progression within a multi-award-winning automotive retailerDuties of the Aftersales Manager:

Manage and motivate a team of 7/8 staff, including 3 Service Advisors and 1 Parts Advisor
Oversee the smooth operation of the aftersales department, ensuring high standards of customer satisfaction
Optimise workshop capacity utilisation and maximise the sale of labour, parts, and accessories
Support and develop colleagues to improve performance and customer service standards
Implement and maintain service policies to enhance customer retention and dealership reputation
Ensure compliance with health and safety regulations and company procedures
Maintain accurate records and reports related to aftersales operationsRequirements of the Aftersales Manager:

Proven experience managing a medium to large dealership aftersales or service department
Strong leadership and team management skills as the Aftersales Manager
Excellent communication and organisational abilities
Customer-focused mindset and drive to improve service standards
IT literacy and familiarity with dealership management systems
Valid UK driving license with minimal points
Ability to live within a reasonable commuting distance of GloucesterContact Sarena Abbott, Automotive Recruitment Specialist at Perfect Placement covering Gloucester and Gloucestershire, today to discover more about this fantastic Aftersales Manager opportunity.

Our team of Automotive recruitment specialists are dedicated to finding the perfect match for both job seekers and employers in the motor trade. Don't settle for just any Motor Trade job - let us help you find the one to take the first step towards your dream Motor Trade career