Credit Controller

Credit Controller
Type Permanent
Salary £24,840 per annum
Hours Full time - 37.5 hours per week - Monday - Friday 9:00 - 17:30
About the Role
We are working with a growing local business who are looking for a Credit Controller to join their team.
This role would suit someone who is organised, confident speaking to people and comfortable working with
numbers.
It could suit a school leaver, college leaver or someone at the early stage of their career who is looking for
a full-time office-based role with training and development. Previous office, customer service, retail or
administration experience would be helpful, but the right attitude and willingness to learn are just as important.
You will be dealing with outstanding payments, resolving queries, updating records and supporting the wider
team with day-to-day finance administration.
This is a busy role, so you will need to be comfortable following processes, managing your workload and
communicating clearly with different people.
Key Responsibilities of the Credit Controller
• Chasing outstanding payments by phone and email
• Allocating payments and updating account records
• Speaking with customers and third parties to resolve payment queries
• Sending reminder letters and formal correspondence when required
• Redirecting invoices or payment requests to the correct contact where needed
• Working to agreed targets and deadlines
• Supporting with incoming calls and voicemail messages
• Helping the wider team with general administration when needed
• Keeping accurate notes and records on the system
Key Requirements of the Credit Controller
• Confident telephone manner
• Good attention to detail and accuracy
• Comfortable working with numbers
• Organised and able to follow a process
• Good communication skills
• Positive, helpful and professional approach