Private Patient Sales Advisor
Posted on Jun 24, 2026 by CV-Library
Cardiff, South Glamorgan, United Kingdom
Admin & Secretarial
Immediate Start
Annual Salary
Full-Time
Self-Pay Administrator | Permanent | Full Time | St Mellons, Cardiff | Competitive Salary + Excellent Benefits
Spire Healthcare is recruiting a Self-Pay Administrator to join our Patient Support Centre Sales team based in St Mellons, Cardiff. This is an excellent opportunity for someone with strong customer service skills to begin or develop a career within private healthcare. Full training will be provided.
The Self-Pay Administrator is responsible for managing self-pay patient enquiries and converting warm leads into confirmed appointments, delivering a high standard of service while working towards agreed performance targets.
About the Patient Support Centres
The Patient Support Centres provide clinically aligned administrative services across inpatient admissions, outpatient activity and self‑pay pathways. The service supports the effective management of patient enquiries and booking processes on behalf of the hospitals it serves, ensuring accuracy and a high standard of patient experience.
Key Responsibilities
Manage self-pay patient enquiries via telephone, email and online platforms
Handle enquiries from initial contact through to appointment booking
Convert warm leads into appointments and sales to meet KPI targets
Deliver a high standard of customer service in line with private healthcare expectations
Manage and prioritise your own workload effectively
Use multiple systems to support enquiry handling and booking processes
Promote Spire's Values and Purpose, contributing to a culture of service excellence
Build positive relationships through clear and effective communicationAbout You
Strongly target-driven with a customer-focused approach
Confident using a range of systems and technology
Enjoy working in a fast-paced, collaborative team environment
Strong communication and interpersonal skills
Able to work effectively within a hub while supporting a national sales frameworkWorking Hours
37.5hrs per week, worked across, Monday to Friday between 8:00am and 7:00pm.
Saturday: 9:00am - 4:00pm (as required)
Benefits
35 days annual leave inclusive of bank holidays
Competitive pension with flexible retirement options
'Spire for You' benefits platform with cashback and discounts
Free Bupa health screening
Private medical insurance
Life assuranceSpire Healthcare is one of the UK's leading independent healthcare providers, operating hospitals and clinics across England, Wales and Scotland. We are proud to be an equal opportunities employer and are committed to creating an inclusive environment where our people can thrive.
We reserve the right to close this vacancy early if sufficient applications are received
Spire Healthcare is recruiting a Self-Pay Administrator to join our Patient Support Centre Sales team based in St Mellons, Cardiff. This is an excellent opportunity for someone with strong customer service skills to begin or develop a career within private healthcare. Full training will be provided.
The Self-Pay Administrator is responsible for managing self-pay patient enquiries and converting warm leads into confirmed appointments, delivering a high standard of service while working towards agreed performance targets.
About the Patient Support Centres
The Patient Support Centres provide clinically aligned administrative services across inpatient admissions, outpatient activity and self‑pay pathways. The service supports the effective management of patient enquiries and booking processes on behalf of the hospitals it serves, ensuring accuracy and a high standard of patient experience.
Key Responsibilities
Manage self-pay patient enquiries via telephone, email and online platforms
Handle enquiries from initial contact through to appointment booking
Convert warm leads into appointments and sales to meet KPI targets
Deliver a high standard of customer service in line with private healthcare expectations
Manage and prioritise your own workload effectively
Use multiple systems to support enquiry handling and booking processes
Promote Spire's Values and Purpose, contributing to a culture of service excellence
Build positive relationships through clear and effective communicationAbout You
Strongly target-driven with a customer-focused approach
Confident using a range of systems and technology
Enjoy working in a fast-paced, collaborative team environment
Strong communication and interpersonal skills
Able to work effectively within a hub while supporting a national sales frameworkWorking Hours
37.5hrs per week, worked across, Monday to Friday between 8:00am and 7:00pm.
Saturday: 9:00am - 4:00pm (as required)
Benefits
35 days annual leave inclusive of bank holidays
Competitive pension with flexible retirement options
'Spire for You' benefits platform with cashback and discounts
Free Bupa health screening
Private medical insurance
Life assuranceSpire Healthcare is one of the UK's leading independent healthcare providers, operating hospitals and clinics across England, Wales and Scotland. We are proud to be an equal opportunities employer and are committed to creating an inclusive environment where our people can thrive.
We reserve the right to close this vacancy early if sufficient applications are received
Reference: 225286138
https://jobs.careeraddict.com/post/113455168
Private Patient Sales Advisor
Posted on Jun 24, 2026 by CV-Library
Cardiff, South Glamorgan, United Kingdom
Admin & Secretarial
Immediate Start
Annual Salary
Full-Time
Self-Pay Administrator | Permanent | Full Time | St Mellons, Cardiff | Competitive Salary + Excellent Benefits
Spire Healthcare is recruiting a Self-Pay Administrator to join our Patient Support Centre Sales team based in St Mellons, Cardiff. This is an excellent opportunity for someone with strong customer service skills to begin or develop a career within private healthcare. Full training will be provided.
The Self-Pay Administrator is responsible for managing self-pay patient enquiries and converting warm leads into confirmed appointments, delivering a high standard of service while working towards agreed performance targets.
About the Patient Support Centres
The Patient Support Centres provide clinically aligned administrative services across inpatient admissions, outpatient activity and self‑pay pathways. The service supports the effective management of patient enquiries and booking processes on behalf of the hospitals it serves, ensuring accuracy and a high standard of patient experience.
Key Responsibilities
Manage self-pay patient enquiries via telephone, email and online platforms
Handle enquiries from initial contact through to appointment booking
Convert warm leads into appointments and sales to meet KPI targets
Deliver a high standard of customer service in line with private healthcare expectations
Manage and prioritise your own workload effectively
Use multiple systems to support enquiry handling and booking processes
Promote Spire's Values and Purpose, contributing to a culture of service excellence
Build positive relationships through clear and effective communicationAbout You
Strongly target-driven with a customer-focused approach
Confident using a range of systems and technology
Enjoy working in a fast-paced, collaborative team environment
Strong communication and interpersonal skills
Able to work effectively within a hub while supporting a national sales frameworkWorking Hours
37.5hrs per week, worked across, Monday to Friday between 8:00am and 7:00pm.
Saturday: 9:00am - 4:00pm (as required)
Benefits
35 days annual leave inclusive of bank holidays
Competitive pension with flexible retirement options
'Spire for You' benefits platform with cashback and discounts
Free Bupa health screening
Private medical insurance
Life assuranceSpire Healthcare is one of the UK's leading independent healthcare providers, operating hospitals and clinics across England, Wales and Scotland. We are proud to be an equal opportunities employer and are committed to creating an inclusive environment where our people can thrive.
We reserve the right to close this vacancy early if sufficient applications are received
Spire Healthcare is recruiting a Self-Pay Administrator to join our Patient Support Centre Sales team based in St Mellons, Cardiff. This is an excellent opportunity for someone with strong customer service skills to begin or develop a career within private healthcare. Full training will be provided.
The Self-Pay Administrator is responsible for managing self-pay patient enquiries and converting warm leads into confirmed appointments, delivering a high standard of service while working towards agreed performance targets.
About the Patient Support Centres
The Patient Support Centres provide clinically aligned administrative services across inpatient admissions, outpatient activity and self‑pay pathways. The service supports the effective management of patient enquiries and booking processes on behalf of the hospitals it serves, ensuring accuracy and a high standard of patient experience.
Key Responsibilities
Manage self-pay patient enquiries via telephone, email and online platforms
Handle enquiries from initial contact through to appointment booking
Convert warm leads into appointments and sales to meet KPI targets
Deliver a high standard of customer service in line with private healthcare expectations
Manage and prioritise your own workload effectively
Use multiple systems to support enquiry handling and booking processes
Promote Spire's Values and Purpose, contributing to a culture of service excellence
Build positive relationships through clear and effective communicationAbout You
Strongly target-driven with a customer-focused approach
Confident using a range of systems and technology
Enjoy working in a fast-paced, collaborative team environment
Strong communication and interpersonal skills
Able to work effectively within a hub while supporting a national sales frameworkWorking Hours
37.5hrs per week, worked across, Monday to Friday between 8:00am and 7:00pm.
Saturday: 9:00am - 4:00pm (as required)
Benefits
35 days annual leave inclusive of bank holidays
Competitive pension with flexible retirement options
'Spire for You' benefits platform with cashback and discounts
Free Bupa health screening
Private medical insurance
Life assuranceSpire Healthcare is one of the UK's leading independent healthcare providers, operating hospitals and clinics across England, Wales and Scotland. We are proud to be an equal opportunities employer and are committed to creating an inclusive environment where our people can thrive.
We reserve the right to close this vacancy early if sufficient applications are received
Reference: 225286138
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