CareerAddict

Customer Service Advisor

CV-Library

Posted on Jun 24, 2026 by CV-Library
Wharley End, Bedfordshire, United Kingdom
Customer Service
Immediate Start
£28k - £28k Annual
Full-Time
Customer Service Advisor

Location: Cranfield, Bedfordshire | Office-based
Salary: £28,000
Hours: Monday – Friday 8.00am – 5pm and every other Saturday 8am - 12.30pm

The Role

You’ll be the first point of contact for customers, handling enquiries, booking appointments and coordinating mobile technicians to ensure a smooth, professional service from start to finish.

Responsibilities

Answer inbound calls and emails
Book and schedule jobs for technicians
Provide service advice and updates
Manage diaries, admin and payments
Liaise with insurers/suppliers
Deliver excellent customer service throughout

Skills & Experience

Customer service or call handling experience
Strong communication and organisation skills
Confident with systems and admin tasks
Able to prioritise in a busy environment
Automotive/service industry experience helpful but not essential

What’s on offer

Permanent role with a growing local business
Friendly team and full training provided
Career progression opportunities
Free parking

Apply now or contact Kelly for more information

Reference: 225285524

https://jobs.careeraddict.com/post/113454575
CV-Library

Customer Service Advisor

CV-Library

Posted on Jun 24, 2026 by CV-Library

Print
Wharley End, Bedfordshire, United Kingdom
Customer Service
Immediate Start
£28k - £28k Annual
Full-Time
Customer Service Advisor

Location: Cranfield, Bedfordshire | Office-based
Salary: £28,000
Hours: Monday – Friday 8.00am – 5pm and every other Saturday 8am - 12.30pm

The Role

You’ll be the first point of contact for customers, handling enquiries, booking appointments and coordinating mobile technicians to ensure a smooth, professional service from start to finish.

Responsibilities

Answer inbound calls and emails
Book and schedule jobs for technicians
Provide service advice and updates
Manage diaries, admin and payments
Liaise with insurers/suppliers
Deliver excellent customer service throughout

Skills & Experience

Customer service or call handling experience
Strong communication and organisation skills
Confident with systems and admin tasks
Able to prioritise in a busy environment
Automotive/service industry experience helpful but not essential

What’s on offer

Permanent role with a growing local business
Friendly team and full training provided
Career progression opportunities
Free parking

Apply now or contact Kelly for more information
Print

Reference: 225285524

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