Your new role

You'll join a busy social housing team providing specialist money, benefits and welfare advice to residents who need support navigating financial pressures, income maximisation and complex welfare entitlements.
Experience in a similar role is essential to be considered for this vacancy.

Your work will include:

• Income maximisation - reviewing household income, identifying gaps, completing benefit checks
• Welfare advice - supporting claims, appeals, mandatory reconsiderations and form-filling
• Budgeting support - helping residents stabilise finances and manage arrears
• Multi-agency liaison - working with internal teams, DWP, local authorities and support partners
• Case management - maintaining accurate records, tracking outcomes and ensuring compliance

This is a 28-hour-per-week role on a 3-month temporary contract, working hybrid with 2 days per week in the office. Start date: ASAP.

What you'll need to succeed

• Proven experience in a similar money, welfare or income-advice role
• Strong understanding of benefits legislation, UC, PIP, ESA, LHA, Discretionary Housing Payments
• Confident in supporting vulnerable residents with complex financial situations
• Excellent communication, empathy and problem-solving skills
• Ability to manage a busy caseload and deliver timely, accurate advice

What you'll get in return

• £20 per hour + holiday pay, weekly pay
• Hybrid working with 2 office days for collaboration and support
• Option to be paid PAYE or Umbrella

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

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