Senior ServiceNow Developer

In this role you will be responsible for building high-quality, maintainable solutions using best-practice patterns. This role will balance speed of delivery with long-term sustainability and will operate with a high degree of autonomy.

Key Responsibilities

• Design and develop solutions across the ServiceNow platform
• Configure core capabilities (eg ITSM, CSM, Now Assist, EC/Portals, workflows, flows, catalog, integrations, ITOM etc.)
• Build reusable, scalable components using out-of-the-box functionality
• Minimise customisation and avoid introducing technical debt
• Develop and maintain integrations (REST/SOAP APIs, external systems)
• Work closely with architects to align on design standards and guardrails
• Troubleshoot and resolve platform issues
• Contribute to documentation and knowledge sharing

Required Experience

• Strong hands-on ServiceNow development experience
• Experience across multiple modules (not limited to one area)
• Advanced Scripting capability (JavaScript, Script Includes, Business Rules, Flow Designer)
• Experience building integrations and working with APIs
• Solid understanding of CMDB and data structures
• Proven ability to deliver independently in a senior capacity
• ServiceNow Certified Application Developer (CAD) - desirable
• Data foundations - mandatory

Key Attributes

• Delivery-focused and practical
• Avoids over-engineering
• Comfortable operating as a senior developer in a small team

This role will be remote with occasional travel to UK client site(s) and will fall Inside IR35. Candidates must be sole UK Nationals and hold, or be eligible for, UK Government SC clearance.