• Role: ServiceNow Specialist - Must have active SC clearance
• Location: Manchester, UK
• Type: Contract Inside IR35 via Umbrella
• Mode of work: Hybrid 3-day onsite in a week

Job Description:

Must Haves:

• ServiceNow Specialist - Must already hold SC clearance Active
• Extensive hands-on experience delivering ServiceNow implementations in enterprise environments (ITSM as a minimum)
• Proven ability to design, configure, and implement ServiceNow solutions
• Advanced experience with: Business Rules, Script Includes, Flow Designer, Client Scripts.
• Solid understanding of ServiceNow data model, CMDB, (CSDM 5) and core platform capabilities
• Experience building and supporting secure integrations (REST/SOAP APIs, Oauth, IntegrationHub)
• Ability to define and implement data mappings and transformation logic
• Experience with incident, problem, change, and request
• Experience leading customer onboarding, workshops, and solution design sessions
• Strong capability to translate business requirements into robust technical solutions
• Ability to produce high-quality technical documentation and functional specifications

Desirable:

• Experience with ServiceNow eBonding (Service Exchange or other)
• Exposure to ITOM, CSM, or AI ServiceNow modules
• ServiceNow certifications (eg, CSA, CIS, CAD)

Randstad Technologies is acting as an Employment Business in relation to this vacancy.