Customer Engagement Advisor

Talent-UK are currently recruiting for a Customer Engagement Advisor for a well-established manufacturer in the Batley area. They are a rapidly growing nationally recognised business with a first-class reputation.

Due to the continued growth of the business, we are recruiting for a Customer Engagement Advisor on a permanent basis.

Responsibilities of the Customer Engagement Advisor:

Promoting company products and the home consultancy service that is offered.
Converting catalogue requests into in-store/ home consultation appointments via the telephone.
Generating appointments and co-ordinating the appointments with the stores and home consultation advisors.
Processing catalogue requests.
Carrying out post sales calls.
Supporting the Customer Service Team as and when required.
Experience of the Customer Engagement Advisor:

Experience in a customer service preferably in a call centre or telesales environment.
Excellent and professional telephone manner.
Enthusiastic and has a "can do" attitude.
Proficient in Microsoft Word, Office, and Emails
Ability to apply business and product knowledge to best advise customers.
What is on offer:

Salary: £26,000.00
37.5 hours per week
Working Monday to Friday with the occasional Saturday required
Permanent opportunity
Free on-site parking
To apply for this role, please "click apply" and attach copy of your CV.

This vacancy is advertised on behalf of Talent-UK Ltd who are operating as an employment agency/business, we are an equal opportunities employer, your application will be sent to us for review, at which stage we will be in touch to discuss your details further. We will not submit your CV until you have been briefed on the position, and we have your consent to do so.

INDD