IT Support Engineer

IT Support Engineer | Manchester | 3 months

My client is looking for an IT Support Engineer to manage BAU workload and provide 1st and 2nd line support. The ideal candidate will be personable with a professional passion for providing high quality IT support services.

Key responsibilities of the IT Support Engineer:

· Provide 1st and 2nd line support to end users across hardware, software, Infrastructure and network.

· Troubleshoot and resolve issues related to M365, Active Directory and Windows 11.

· Diagnose and resolve network connectivity and troubleshooting issues.

· Contribute to technology updates and develop ITIL best practices.

· Providing support with additional IT projects.

IT Support Engineer Experience/Technologies:

· Understanding of Windows 10/11 operating system – Administration and support

· Microsoft Stack including Office 365 and Intune – Administration and support

· Active Directory – Administration and management

· Using ticketing system to respond to portal requests – User support

· Communication and interpersonal skills.

The successful IT Support Engineer candidate will be commutable 5 days a week to Manchester.

Apply now to speak with VIQU IT in confidence. Or reach out to Matt Farrell via the VIQU IT website.

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