Administration & Travel Coordinator

Bollington, East Cheshire • £26,000 pro rata (approx. £20,800) • 30 hours per week • Permanent

This is a brilliant opportunity for an organised, people-oriented administrator who wants a varied role with real responsibility — at the heart of a globally respected organisation that genuinely invests in its people.

You’ll be joining the administration team at Adelphi Real World (ARW) — a global healthcare consultancy based in Bollington, East Cheshire, whose work shapes the understanding and treatment of diseases worldwide. Your focus will be on keeping things moving: coordinating travel for senior staff, managing logistics, and providing calm, efficient support to a busy, high-performing team.

This isn’t a back-office role. There’s no box-ticking, no micromanagement, no being buried in routine. It’s about being trusted, using your judgement, and taking real ownership of the things that matter — so that the people around you can focus on doing their best work.

What you’ll do
• Coordinate all travel arrangements for senior staff — flights, accommodation, ground transfers, hire cars, and e-ticket distribution — via the company’s booking platform
• Produce clear, accurate travel itineraries that people can rely on
• Monitor and track travel and conference budgets
• Process and reconcile expenses for senior team members
• Book meeting rooms and arrange catering for internal meetings
• Handle incoming phone and email queries professionally and efficiently
• Arrange post and deliveries, and greet visitors on reception from time to time
• Provide general administrative support within the scope of the role — and be ready to turn your hand to what’s needed

What you’ll need
• At least 2 years’ experience in an administration, EA, PA, or coordination role
• A track record of supporting senior stakeholders in a fast-paced environment
• Excellent organisational skills and the ability to re-prioritise quickly when things change
• Strong written and verbal communication — professional, warm, and appropriately assertive
• Proficiency in Microsoft Word, Excel, and PowerPoint
• The composure to manage real complexity without letting it show
• A proactive mindset — you spot what needs doing and get on with it

Experience in travel booking or coordination is desirable but not essential — what counts is your willingness to get to grips with the systems and your instinct for doing the detail well.

About the company
Adelphi Real World is a global healthcare consultancy headquartered in Bollington, East Cheshire. They collect and interrogate real-world data to help the pharmaceutical industry better understand the management and treatment of diseases — work that genuinely matters, at a global scale.

But what makes ARW stand out as an employer is its culture. The employee experience is genuinely at the heart of everything they do — the organisation is collaborative, supportive, and committed to helping every person thrive. Staff retention speaks for itself: many people build long, fulfilling careers here. This isn’t just somewhere to do a good job; it’s somewhere you’ll want to stay.

Benefits include a competitive salary, pension, performance-related rewards, a generous holiday allowance, private health insurance, and on-site gym membership.

The details
Hours: 30 per week, flexible across 4 or 5 days between 9am–5.30pm (Monday and Thursday are essential)
Contract: Permanent, with the potential to increase to full-time subject to business needs
Location: Bollington, Cheshire — office-based
Start: As soon as possible

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