CRM Programme Lead

CRM Programme Lead (Contractor)

Type: Temporary
Duration: 12 months initial
Location: Berkshire (hybrid working available
Rate: (INSIDE IR35) Circa. £650 per day (Umbrella)

SRG are partnering with a global pharmaceutical organisation with an exciting new contract opportunity. Our client is seeking an experienced Project or Programme Lead to support a major multi-year CRM transformation programme. As CRM Programme Lead, you will work with senior stakeholders across business and technology to shape and deliver CRM strategy across international markets.

Key Responsibilities

Lead the planning and execution of CRM programme roadmap and global rollout activities
Partner with Business Technology, commercial teams, and vendors to deliver CRM solutions
Optimise CRM capabilities to improve field force effectiveness and customer engagement
Ensure compliance with data privacy regulations, including GDPR and consent management
Oversee testing, implementation, and deployment of CRM solutions across markets
Drive stakeholder engagement, programme communications, and adoption across user groups Skills & Experience Required

Strong experience with CRM platforms (e.g. Salesforce, Veeva CRM)
Proven track record delivering large-scale CRM or digital transformation programmes
Experience working in regulated environments (e.g. pharma, life sciences, healthcare)
Excellent stakeholder management and cross-functional leadership skills
Strong commercial awareness and ability to translate business needs into technology solutionsTo Apply

Please click below and/or to discuss further, contact Theo Charles on (phone number removed).

Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy