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Support Engineer

Posted on Jun 19, 2026 by IntecSelect
Maidstone, Kent, United Kingdom
IT
Immediate Start
£30k - £35k Annual
Full-Time
Support & Automation Technician | Permanent | Maidstone, Kent | £35,000

Overview:
We are looking for an IT & Automation Technician to join a fast-growing E-commerce business at their brand-new office in Maidstone, Kent. This is a unique role combining hands-on IT support with automation maintenance across a state-of-the-art fulfilment centre. You will play a pivotal role in keeping systems, machinery and technology running smoothly, helping the business scale efficiently.

This is a permanent, Full time position (40 hours per week, flexible hours) with a competitive salary dependent on experience. Start date is ASAP.

Role & Responsibilities:
  • Maintain, troubleshoot and repair advanced automation equipment, including conveyors, SLAM machines, pick-to-light systems and right-size packaging machines
  • Perform proactive maintenance to maximise uptime and prevent breakdowns
  • Carry out reactive repairs to get production lines back up and running quickly
  • Provide first-line IT support to 200+ users, troubleshooting hardware, software, mobile devices and printers
  • Assist the IT Manager with infrastructure projects, upgrades and improvements
Skills & Experience:
  • Mechanical or technical background, ideally with experience in a fulfilment centre or similar environment
  • Hands-on tinkerer mindset, comfortable with tools, problem-solving and learning how things work
  • Strong interest in technology, IT systems and automation processes
  • Experience with MS365 and Ubiquiti environments is a plus
  • Highly IT literate, proactive and able to get things done independently
  • Obsessed with improving systems and processes to maximise efficiency
Package:
  • £35,000 Base Salary
  • On Site (Maidstone)
  • On Call Rota
  • Great Benefits Package
  • Career Progression Opportunities
Support & Automation Technician | Permanent | Maidstone, Kent | £35,000

Reference: 3125243369

https://jobs.careeraddict.com/post/113434650

Support Engineer

Posted on Jun 19, 2026 by IntecSelect

Print
Maidstone, Kent, United Kingdom
IT
Immediate Start
£30k - £35k Annual
Full-Time
Support & Automation Technician | Permanent | Maidstone, Kent | £35,000

Overview:
We are looking for an IT & Automation Technician to join a fast-growing E-commerce business at their brand-new office in Maidstone, Kent. This is a unique role combining hands-on IT support with automation maintenance across a state-of-the-art fulfilment centre. You will play a pivotal role in keeping systems, machinery and technology running smoothly, helping the business scale efficiently.

This is a permanent, Full time position (40 hours per week, flexible hours) with a competitive salary dependent on experience. Start date is ASAP.

Role & Responsibilities:
  • Maintain, troubleshoot and repair advanced automation equipment, including conveyors, SLAM machines, pick-to-light systems and right-size packaging machines
  • Perform proactive maintenance to maximise uptime and prevent breakdowns
  • Carry out reactive repairs to get production lines back up and running quickly
  • Provide first-line IT support to 200+ users, troubleshooting hardware, software, mobile devices and printers
  • Assist the IT Manager with infrastructure projects, upgrades and improvements
Skills & Experience:
  • Mechanical or technical background, ideally with experience in a fulfilment centre or similar environment
  • Hands-on tinkerer mindset, comfortable with tools, problem-solving and learning how things work
  • Strong interest in technology, IT systems and automation processes
  • Experience with MS365 and Ubiquiti environments is a plus
  • Highly IT literate, proactive and able to get things done independently
  • Obsessed with improving systems and processes to maximise efficiency
Package:
  • £35,000 Base Salary
  • On Site (Maidstone)
  • On Call Rota
  • Great Benefits Package
  • Career Progression Opportunities
Support & Automation Technician | Permanent | Maidstone, Kent | £35,000
Print

Reference: 3125243369

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