Senior ServiceNow Engineer - £125,000 + Bonus - Investment Banking - London (Hybrid)

Overview:
A global Investment Banking organization are searching for an experienced Senior ServiceNow Engineer, with specific experience implementing and supporting GRC modules, IRM, BCM and TPRM, to join one of their growing teams in London on a hybrid basis.

Role & Responsibilities:

• Ensure that all aspects of the service delivery to the organisation meet the necessary levels of governance and quality by adhering to the underpinning policy and procedures for the product.
• Responsible for the day to day technical management of the ServiceNow Product suite, with specific focus on GRC.
• Translate business requirements into ServiceNow technical solutions optimizing automation and integration.
• Triage and estimate incoming enhancements and requests for the platform.
• Ensure all ServiceNow enhancements and integrations align to out-of-the-box best practice and maintain a high Health Scan score.
• Provide technical governance, guidance and approval of changes submitted for review.
• Manage the preparation for and testing of platform upgrades.
• Work with the relevant process owners to ensure a smooth transition of all future process automations and integrations.
• Ensure the latest enhancements provided as part of the platform releases are utilized by identifying improvements and enhancements with the product that will deliver measurable cost savings or other improvements for the organisation.
• Responsible for design and hands on development of complex and critical solutions for the ServiceNow platform based on business requirements.
• Responsible for all audit and IT Security requirements.
• Create and maintain documentation including Policy, Process, Procedures and supporting detailed technical reference material.

• Technical Knowledge: Strong understanding of risk management, and ServiceNow best practices.
• Regulatory Understanding: Proven experience ensuring compliance with regulatory standards in the financial/technology sector. Experience with DORA would be ideal.
• Relevant and current ServiceNow certifications.
• Familiarity with frameworks such as ITIL and COBIT.

• £125,000 Basic Salary
• 20% Annual Bonus
• London (Hybrid Working)