NOC Operations Manager

Circa £65k - £70k + 20% Bonus

Fully Remote based (UK) with occasional travel to Milton Keynes and customer sites - Driving Licence is essential

About the Opportunity

We are looking for an experienced NOC Operations Manager to lead our Network Operations Centre team and support the delivery of high-quality managed services across a complex, multi-platform infrastructure environment.

This is a hands-on leadership role, combining team management with deep technical expertise across Linux, Windows Server, networking, virtualisation, security, and business-critical infrastructure. You'll play a key role in maintaining service availability, driving operational excellence, and supporting customers across a range of industries.

Key Responsibilities

• Lead and develop the NOC team, ensuring operational excellence and customer satisfaction.
• Manage and optimise Linux, Windows Server and Windows 11 environments.
• Administer and maintain VMware ESXi virtualised infrastructure.
• Implement and support high availability and load-balancing solutions.
• Configure and troubleshoot networking technologies including DNS, routing and Firewalls.
• Manage web services and Proxy technologies including Apache, NGINX and Squid.
• Oversee backup, recovery and disaster recovery processes using Veeam.
• Manage endpoint security and device compliance through Microsoft Intune.
• Maintain server infrastructure and secure remote access solutions.
• Create and maintain technical documentation, operational procedures and system standards.
• Support continuous improvement, automation and infrastructure optimisation initiatives.
• Participate in an on-call rota to support critical incidents and service continuity.

Essential Skills & Experience

• 10+ years' experience in systems engineering, infrastructure operations or NOC environments.
• Strong expertise across Linux, Windows Server and Windows 10/11 platforms.
• Advanced VMware ESXi administration experience.
• Strong networking knowledge including DNS, load balancing, routing and troubleshooting.
• Experience with Veeam backup and disaster recovery solutions.
• Experience managing Apache, NGINX, Squid or similar web technologies.
• Scripting and automation experience.
• Strong understanding of infrastructure security, system hardening and access control.
• Proven experience leading and developing technical teams.
• Excellent problem-solving, communication and stakeholder management skills.

Desirable Qualifications

• VMware Certified Professional (VCP) or equivalent.
• Microsoft Certified: Azure Administrator or related certifications.
• Experience within finance, manufacturing or retail sectors.
• Eligibility to obtain Security Clearance (SC)

What You'll Bring

• Strong leadership and team management skills.
• A hands-on, solutions-focused approach.
• Excellent organisational and prioritisation abilities.
• The ability to thrive in a remote-first environment while managing multiple priorities.
• A commitment to delivering reliable, secure and customer-focused services.

Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted.

Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation

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