Pension Administrator

Bristol, Full-Time Permanent Position, Flexible Hybrid Working.

Salary: Up to £29,000 (DOE) + Benefits.

Due to an uptake in growth and clientele demand, a leading financial services provider in Bristol is looking for experienced customer service and pension administrators to join their pensions Team.

Act as the Technical Support to the wider Customer Services team, dealing with queries from administrators & customers. Individuals in this role will provide input to projects and review all procedural changes as well as providing day to day to support with more complex customer queries, risk events, work orders and to support and coach less experienced colleagues.

If you're an individual with experience and exposure to DB pension schemes, and have knowledge of transfers, pension calculations and wider projects, this could be the newest chapter for you!

The Role:

• Deliver excellent service to members, handling queries and casework.
• Keep pension records and systems accurate and up to date.
• Support team improvements and share ideas to enhance member experience.
• Record processes and help team colleagues.
• Assist with ad hoc projects and other wider projects.

Your Experience:

• DB pension knowledge & experience.
• Knowledge of current UK pension legislation.
• Strong, adaptable communication skills.
• Background in customer-focused, professional service.

Benefits:

• Annual Bonus scheme.
• 33 days holiday including bank holidays.
• Generous employer pension contributions.
• Life insurance cover.
• Enhanced family leave policies.
• Professional study support.
• Free on-site parking.

Ready to take the next step in your career? Apply today and become part of our innovative team!

If you're interested in the above and would like to learn and discuss more, reach out to (see below)

Reasonable Adjustments:

Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients.

If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you.