Business Process Analyst (IT)

Our client, a leading organisation in the Defence & Security sector, is currently seeking a Business Process Analyst (IT) to join their team in Buckinghamshire on a contract basis. This role involves analysing, designing, and optimising business processes across various engineering and corporate areas, with a keen focus on strategic transformation initiatives such as ERP transformation and AI modernisation.

Key Responsibilities:

Process Analysis & Design

Lead discovery analysis on the as-is and to-be processes across target business functions.
Identify process inefficiencies, duplication, and manual workarounds which can provide significant opportunities for efficiency gains.

Stakeholder Engagement

Facilitate workshops and build relationships across all business units and target areas.
Act as the bridge between the target business process and IT/Architecture/Transformation areas.
Capture requirements and translate them into structured outputs suitable for technical delivery and AI engineering.
Co-chair key project committees and provide reporting updates to leadership.

Process Governance & Standards

Establish and maintain process standards, templates, and documentation frameworks.
Ensure processes are consistent, scalable, and aligned to strategic goals.

Architecture, Automation & AI Design Alignment

Identify opportunities for process automation and AI agent-based optimisations.
Produce process artefacts to support enterprise architecture, solution design, and system integration.
Facilitate AI automation and process-driven design opportunities through structured process modelling.

Performance & Continuous Improvement

Define and track process performance metrics (KPIs) before/after optimisations.
Drive continuous improvement initiatives across target business processes.
Measure outcomes including efficiency, cost reduction, and cycle time improvements to target processes.

Job Requirements:

Essential:

Experience in business process analysis and modelling techniques (BPMN, Visio, Signavio or similar).
Proven ability to facilitate and manage cross-functional workshops to understand target process areas.
Experience in translating business requirements into structured outputs for technical delivery and AI engineering.
Hands-on experience with process automation and re-design.
Collaborative approach with IT and architecture teams.
Knowledge of key enterprise systems involved in business processes (e.g., ERP platforms, Dynamics CRM, M365, Data Platforms etc).

Desirable:

Experience in AI engineering and robotic process automation tools.
Familiarity with APIs and AI integration patterns.
Experience in manufacturing, aerospace, defence, or regulated industries.
Experience in Business Management System transformation.

Professional Attributes:

Highly analytical with strong problem-solving capabilities.
Structured thinker with excellent documentation discipline.
Strong communication skills to bridge business and technical stakeholders.
Proactive and outcome-driven, with a focus on delivering quality and measurable improvements.

Qualifications:

Degree in Business, Information Technology, Engineering, or equivalent experience.
Lean Six Sigma certification (Green Belt or Black Belt) - desirable.
BPMN or process modelling certification - desirable.
If you are an experienced Business Process Analyst with a strong background in IT and looking for a challenging opportunity within the Defence & Security sector, we would love to hear from you. Apply now to join our client's dynamic team in Buckinhamshire