CareerAddict

Research Operations Manager

SmartSourcing Ltd

Posted on Jun 17, 2026 by SmartSourcing Ltd
London, United Kingdom
IT
Immediate Start
£600 - £675 Daily
Contract/Project
Senior Research Operations Manager/Research Operations Principal

Locations: London, Bristol or Manchester (Hybrid, 40-60% onsite)

Rate: £600-£675 per day Umbrella

Contract: 6 months

Clearance: Active or lapsed SC required


Overview

We're seeking a senior Research Operations leader to drive strategic improvements that scale high-quality, user-centred research. This role focuses on governance, tooling, recruitment, and process optimisation, improving speed, efficiency, and consistency across teams.

Responsibilities

Lead Research Ops strategy and delivery across multiple teams

Resolve operational blockers to improve speed and effectiveness

Optimise participant recruitment, reducing time-to-recruit

Own and enhance governance, ethics, and GDPR compliance

Improve tooling, systems, and knowledge management

Work with stakeholders and suppliers to align solutions and reduce cost/duplication

Drive process improvement and support adoption of AI/automation (where relevant)

Skills Experience

Proven experience delivering large-scale Research Ops transformation

Strong knowledge of agile environments, including recruitment, governance, and tooling

Solid grounding in user research methods

Ability to improve delivery speed, quality, and efficiency

Experience with stakeholder management and prioritisation

Strong understanding of governance, ethics, and GDPR

Experience working with suppliers and research platforms

Commercial awareness and financial acumen

Desirable: AI or automation experience

Private sector or mixed public/private background

Experience on complex, large-scale programmes

Profile

Senior leader able to remove barriers and drive change at pace

Pragmatic, outcome-focused, and delivery-oriented

Confident engaging and aligning senior stakeholders

Broad Research Ops expertise (not limited to recruitment/screeners)

DEADLINE FRIDAY 19TH JUNE 10AM

INTERVIEWS W/C 22ND JUNE

SmartSourcing are a Disability Confident Employer and we promote, celebrate and value diversity, we are committed to promoting equality and inclusion for all.


Reference: 3123990394

https://jobs.careeraddict.com/post/113423847
SmartSourcing Ltd

Research Operations Manager

SmartSourcing Ltd

Posted on Jun 17, 2026 by SmartSourcing Ltd

Print
London, United Kingdom
IT
Immediate Start
£600 - £675 Daily
Contract/Project
Senior Research Operations Manager/Research Operations Principal

Locations: London, Bristol or Manchester (Hybrid, 40-60% onsite)

Rate: £600-£675 per day Umbrella

Contract: 6 months

Clearance: Active or lapsed SC required


Overview

We're seeking a senior Research Operations leader to drive strategic improvements that scale high-quality, user-centred research. This role focuses on governance, tooling, recruitment, and process optimisation, improving speed, efficiency, and consistency across teams.

Responsibilities

Lead Research Ops strategy and delivery across multiple teams

Resolve operational blockers to improve speed and effectiveness

Optimise participant recruitment, reducing time-to-recruit

Own and enhance governance, ethics, and GDPR compliance

Improve tooling, systems, and knowledge management

Work with stakeholders and suppliers to align solutions and reduce cost/duplication

Drive process improvement and support adoption of AI/automation (where relevant)

Skills Experience

Proven experience delivering large-scale Research Ops transformation

Strong knowledge of agile environments, including recruitment, governance, and tooling

Solid grounding in user research methods

Ability to improve delivery speed, quality, and efficiency

Experience with stakeholder management and prioritisation

Strong understanding of governance, ethics, and GDPR

Experience working with suppliers and research platforms

Commercial awareness and financial acumen

Desirable: AI or automation experience

Private sector or mixed public/private background

Experience on complex, large-scale programmes

Profile

Senior leader able to remove barriers and drive change at pace

Pragmatic, outcome-focused, and delivery-oriented

Confident engaging and aligning senior stakeholders

Broad Research Ops expertise (not limited to recruitment/screeners)

DEADLINE FRIDAY 19TH JUNE 10AM

INTERVIEWS W/C 22ND JUNE

SmartSourcing are a Disability Confident Employer and we promote, celebrate and value diversity, we are committed to promoting equality and inclusion for all.

Print

Reference: 3123990394

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