Major Incident Manager
Posted on Jun 17, 2026 by Trust In Soda
Galway, Ireland
IT
Immediate Start
€350 - €400 Daily
Contract/Project
Major Incident Manager | Galway | Up to €400 per Day
We are seeking an experienced Major Incident Manager to join a global technology operations team in Galway. This role requires a strong operational background, excellent communication skills, and solid networking/infrastructure knowledge. You will lead the resolution of high-impact IT incidents, coordinate technical teams, manage stakeholder communications, and drive service restoration within SLA targets.
Working Pattern
Key Requirements
Interested? Apply now to learn more.
We are seeking an experienced Major Incident Manager to join a global technology operations team in Galway. This role requires a strong operational background, excellent communication skills, and solid networking/infrastructure knowledge. You will lead the resolution of high-impact IT incidents, coordinate technical teams, manage stakeholder communications, and drive service restoration within SLA targets.
Working Pattern
- 4 x 10-hour shifts (8:00 AM - 6:00 PM Irish Time)
- Typically Saturday-Tuesday
- Occasionally Thursday-Sunday based on business needs
- Remote on weekends, hybrid during weekdays
Key Requirements
- Previous Major Incident or Incident Management experience
- Strong understanding of IT operations, infrastructure, and networking
- Ability to manage multiple priorities in high-pressure environments
- Excellent stakeholder management and communication skills
- Experience working with global technical teams
- ITIL experience preferred
Interested? Apply now to learn more.
Reference: 3123990301
https://jobs.careeraddict.com/post/113423801
Major Incident Manager
Posted on Jun 17, 2026 by Trust In Soda
Galway, Ireland
IT
Immediate Start
€350 - €400 Daily
Contract/Project
Major Incident Manager | Galway | Up to €400 per Day
We are seeking an experienced Major Incident Manager to join a global technology operations team in Galway. This role requires a strong operational background, excellent communication skills, and solid networking/infrastructure knowledge. You will lead the resolution of high-impact IT incidents, coordinate technical teams, manage stakeholder communications, and drive service restoration within SLA targets.
Working Pattern
Key Requirements
Interested? Apply now to learn more.
We are seeking an experienced Major Incident Manager to join a global technology operations team in Galway. This role requires a strong operational background, excellent communication skills, and solid networking/infrastructure knowledge. You will lead the resolution of high-impact IT incidents, coordinate technical teams, manage stakeholder communications, and drive service restoration within SLA targets.
Working Pattern
- 4 x 10-hour shifts (8:00 AM - 6:00 PM Irish Time)
- Typically Saturday-Tuesday
- Occasionally Thursday-Sunday based on business needs
- Remote on weekends, hybrid during weekdays
Key Requirements
- Previous Major Incident or Incident Management experience
- Strong understanding of IT operations, infrastructure, and networking
- Ability to manage multiple priorities in high-pressure environments
- Excellent stakeholder management and communication skills
- Experience working with global technical teams
- ITIL experience preferred
Interested? Apply now to learn more.
Reference: 3123990301
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