Contract Support/Helpdesk
Posted on Jun 17, 2026 by CV-Library
Horsforth, West Yorkshire, United Kingdom
Admin & Secretarial
Immediate Start
£26.5k - £28k Annual
Full-Time
The Company:
Maintenance division of a group of established M&E companies with a combined turnover of circa £100m, specialising in the design, installation, and maintenance of commercial mechanical and electrical services across the UK.
The Role:
Due to continued growth and recent contract wins, we are looking to recruit two Contract Administrators / Helpdesk Coordinators to support our expanding maintenance division.
This is a fast-paced, client-facing role requiring strong organisation, communication, and problem-solving skills.
You will act as a key point of contact between clients, engineers, and subcontractors, ensuring reactive maintenance works are logged, managed, and closed out efficiently.
Key Responsibilities:
* Logging and allocating reactive call-outs
* Updating clients with engineer ETAs
* Managing and updating client portals
* Raising and upgrading quotations
* Allocating subcontractors and ordering materials (with support from the Contracts Manager where required)
* Handling reactive client enquiries
* Reviewing works completed daily and actioning follow-ups
* Logging and tracking related subcontractor quotations
* Monitoring and reviewing all open jobs to ensure timely completion
* Completing job close-down processes
* Raising and processing invoices
* Signing off reactive purchase orders
* Assisting contractor support with PPM paperwork processing
Requirements:
* Previous experience in a helpdesk, contract administration, or facilities / M&E environment
* Strong organisational and multitasking skills
* Excellent communication and client-facing ability
* Proficient with systems and client portals
* Ability to work under pressure and prioritise workloads effectively
Salary & Benefits:
* Salary: £28,000 (depending on experience)
* 27 days holiday plus bank holidays
* Opportunity to join a growing division with strong contract pipeline
* Supportive team environment with scope for progression
Working Hours:
* Monday to Thursday: 08:00 – 17:00
* Friday: 08:00 – 16:00
Maintenance division of a group of established M&E companies with a combined turnover of circa £100m, specialising in the design, installation, and maintenance of commercial mechanical and electrical services across the UK.
The Role:
Due to continued growth and recent contract wins, we are looking to recruit two Contract Administrators / Helpdesk Coordinators to support our expanding maintenance division.
This is a fast-paced, client-facing role requiring strong organisation, communication, and problem-solving skills.
You will act as a key point of contact between clients, engineers, and subcontractors, ensuring reactive maintenance works are logged, managed, and closed out efficiently.
Key Responsibilities:
* Logging and allocating reactive call-outs
* Updating clients with engineer ETAs
* Managing and updating client portals
* Raising and upgrading quotations
* Allocating subcontractors and ordering materials (with support from the Contracts Manager where required)
* Handling reactive client enquiries
* Reviewing works completed daily and actioning follow-ups
* Logging and tracking related subcontractor quotations
* Monitoring and reviewing all open jobs to ensure timely completion
* Completing job close-down processes
* Raising and processing invoices
* Signing off reactive purchase orders
* Assisting contractor support with PPM paperwork processing
Requirements:
* Previous experience in a helpdesk, contract administration, or facilities / M&E environment
* Strong organisational and multitasking skills
* Excellent communication and client-facing ability
* Proficient with systems and client portals
* Ability to work under pressure and prioritise workloads effectively
Salary & Benefits:
* Salary: £28,000 (depending on experience)
* 27 days holiday plus bank holidays
* Opportunity to join a growing division with strong contract pipeline
* Supportive team environment with scope for progression
Working Hours:
* Monday to Thursday: 08:00 – 17:00
* Friday: 08:00 – 16:00
Reference: 225258641
https://jobs.careeraddict.com/post/113422467
Contract Support/Helpdesk
Posted on Jun 17, 2026 by CV-Library
Horsforth, West Yorkshire, United Kingdom
Admin & Secretarial
Immediate Start
£26.5k - £28k Annual
Full-Time
The Company:
Maintenance division of a group of established M&E companies with a combined turnover of circa £100m, specialising in the design, installation, and maintenance of commercial mechanical and electrical services across the UK.
The Role:
Due to continued growth and recent contract wins, we are looking to recruit two Contract Administrators / Helpdesk Coordinators to support our expanding maintenance division.
This is a fast-paced, client-facing role requiring strong organisation, communication, and problem-solving skills.
You will act as a key point of contact between clients, engineers, and subcontractors, ensuring reactive maintenance works are logged, managed, and closed out efficiently.
Key Responsibilities:
* Logging and allocating reactive call-outs
* Updating clients with engineer ETAs
* Managing and updating client portals
* Raising and upgrading quotations
* Allocating subcontractors and ordering materials (with support from the Contracts Manager where required)
* Handling reactive client enquiries
* Reviewing works completed daily and actioning follow-ups
* Logging and tracking related subcontractor quotations
* Monitoring and reviewing all open jobs to ensure timely completion
* Completing job close-down processes
* Raising and processing invoices
* Signing off reactive purchase orders
* Assisting contractor support with PPM paperwork processing
Requirements:
* Previous experience in a helpdesk, contract administration, or facilities / M&E environment
* Strong organisational and multitasking skills
* Excellent communication and client-facing ability
* Proficient with systems and client portals
* Ability to work under pressure and prioritise workloads effectively
Salary & Benefits:
* Salary: £28,000 (depending on experience)
* 27 days holiday plus bank holidays
* Opportunity to join a growing division with strong contract pipeline
* Supportive team environment with scope for progression
Working Hours:
* Monday to Thursday: 08:00 – 17:00
* Friday: 08:00 – 16:00
Maintenance division of a group of established M&E companies with a combined turnover of circa £100m, specialising in the design, installation, and maintenance of commercial mechanical and electrical services across the UK.
The Role:
Due to continued growth and recent contract wins, we are looking to recruit two Contract Administrators / Helpdesk Coordinators to support our expanding maintenance division.
This is a fast-paced, client-facing role requiring strong organisation, communication, and problem-solving skills.
You will act as a key point of contact between clients, engineers, and subcontractors, ensuring reactive maintenance works are logged, managed, and closed out efficiently.
Key Responsibilities:
* Logging and allocating reactive call-outs
* Updating clients with engineer ETAs
* Managing and updating client portals
* Raising and upgrading quotations
* Allocating subcontractors and ordering materials (with support from the Contracts Manager where required)
* Handling reactive client enquiries
* Reviewing works completed daily and actioning follow-ups
* Logging and tracking related subcontractor quotations
* Monitoring and reviewing all open jobs to ensure timely completion
* Completing job close-down processes
* Raising and processing invoices
* Signing off reactive purchase orders
* Assisting contractor support with PPM paperwork processing
Requirements:
* Previous experience in a helpdesk, contract administration, or facilities / M&E environment
* Strong organisational and multitasking skills
* Excellent communication and client-facing ability
* Proficient with systems and client portals
* Ability to work under pressure and prioritise workloads effectively
Salary & Benefits:
* Salary: £28,000 (depending on experience)
* 27 days holiday plus bank holidays
* Opportunity to join a growing division with strong contract pipeline
* Supportive team environment with scope for progression
Working Hours:
* Monday to Thursday: 08:00 – 17:00
* Friday: 08:00 – 16:00
Reference: 225258641
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