CareerAddict

Cluster Manager

CV-Library

Posted on Jun 17, 2026 by CV-Library
Feltham, Greater London, United Kingdom
Retail Trade
Immediate Start
£35k - £40k Annual
Full-Time
Cluster Manager | Surrey | Retail & Hospitality Brand

Zachary Daniels has an exciting opportunity for a Cluster Manager who is a passionate leader who thrives on developing people, driving sales, and delivering exceptional customer experiences. We're looking for a Cluster Manager to support and inspire brilliant store teams, helping continue to deliver outstanding products, service, and hospitality across a large geographical area in South West London and beyond

We are open to speaking to candidates who are eager for a step up, perhaps Store Managers who have held areas, completed secondments but now wanted a full-time Cluster Manager role!

This is an exciting opportunity for a motivated multi-site manager to make a real impact, working closely with Store Managers to drive performance, build high-performing teams, and ensure every customer enjoys the warm, welcoming experience that our much-loved quick service coffee house and bakery is known for.

What You'll Be Doing

As Cluster Manager, you'll oversee a number of stores in the earlier - you will drive operational excellence, staff training and recruitment along with a drive to develop those around you.

Key Responsibilities

Lead and support multiple locations to achieve sales targets and business growth objectives

Coach, mentor, and develop Store Managers to maximise team performance and customer satisfaction

Monitor store performance through KPI analysis, sales reporting, and customer feedback

Identify opportunities to increase sales, improve efficiencies, and strengthen customer loyalty

Ensure all stores consistently meet food safety, hygiene, and health & safety standards

Resolve operational challenges and escalated customer concerns effectively and professionally

Maintain high brand standards across all locations

Foster a positive, customer-first culture where teams can thrive and succeed

What We're Looking For in our new Cluster Manager

Knowledge and experience about managing multiple retail or hospitality locations

A strong track record of driving sales growth and commercial performance

Outstanding leadership, coaching, and people development skills

Strong understanding of food safety, hygiene, and health & safety compliance

Excellent analytical and problem-solving abilities

A hands-on, proactive approach with a passion for delivering exceptional customer experiences

Strong communication and relationship-building skills

Ready to Take the Next Step?

If you're an ambitious multi-site leader looking for full-time Cluster Manager role that is a rewarding role with a successful and growing quick service restaurants, coffee houses or even fresh goods and bakeries.

BH36475

Reference: 225258336

https://jobs.careeraddict.com/post/113422007
CV-Library

Cluster Manager

CV-Library

Posted on Jun 17, 2026 by CV-Library

Print
Feltham, Greater London, United Kingdom
Retail Trade
Immediate Start
£35k - £40k Annual
Full-Time
Cluster Manager | Surrey | Retail & Hospitality Brand

Zachary Daniels has an exciting opportunity for a Cluster Manager who is a passionate leader who thrives on developing people, driving sales, and delivering exceptional customer experiences. We're looking for a Cluster Manager to support and inspire brilliant store teams, helping continue to deliver outstanding products, service, and hospitality across a large geographical area in South West London and beyond

We are open to speaking to candidates who are eager for a step up, perhaps Store Managers who have held areas, completed secondments but now wanted a full-time Cluster Manager role!

This is an exciting opportunity for a motivated multi-site manager to make a real impact, working closely with Store Managers to drive performance, build high-performing teams, and ensure every customer enjoys the warm, welcoming experience that our much-loved quick service coffee house and bakery is known for.

What You'll Be Doing

As Cluster Manager, you'll oversee a number of stores in the earlier - you will drive operational excellence, staff training and recruitment along with a drive to develop those around you.

Key Responsibilities

Lead and support multiple locations to achieve sales targets and business growth objectives

Coach, mentor, and develop Store Managers to maximise team performance and customer satisfaction

Monitor store performance through KPI analysis, sales reporting, and customer feedback

Identify opportunities to increase sales, improve efficiencies, and strengthen customer loyalty

Ensure all stores consistently meet food safety, hygiene, and health & safety standards

Resolve operational challenges and escalated customer concerns effectively and professionally

Maintain high brand standards across all locations

Foster a positive, customer-first culture where teams can thrive and succeed

What We're Looking For in our new Cluster Manager

Knowledge and experience about managing multiple retail or hospitality locations

A strong track record of driving sales growth and commercial performance

Outstanding leadership, coaching, and people development skills

Strong understanding of food safety, hygiene, and health & safety compliance

Excellent analytical and problem-solving abilities

A hands-on, proactive approach with a passion for delivering exceptional customer experiences

Strong communication and relationship-building skills

Ready to Take the Next Step?

If you're an ambitious multi-site leader looking for full-time Cluster Manager role that is a rewarding role with a successful and growing quick service restaurants, coffee houses or even fresh goods and bakeries.

BH36475
Print

Reference: 225258336

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