Call Centre Agent

Part-Time Call Centre Operative

Location: Keighley

Pay Rate: £12.71 per hour

Hours: 3:00pm – 7:00pm, Monday to Friday, plus 1 in 3 weekends

Contract: Temporary ongoing with the potential to become permanent for the right candidate

Start Date: Immediate

The Role

Our client based in Keighley is looking to recruit a reliable and customer-focused Part-Time Call Centre Operative to join their busy team.

This is an excellent opportunity for someone with previous customer service experience who enjoys working in a fast-paced environment and has strong administrative and communication skills.

Key Responsibilities

• Handling incoming telephone calls professionally and efficiently

• Providing excellent customer service at all times

• Carrying out general administrative duties

• Accurate data entry and record maintenance

• Liaising with engineers and coordinating appointments/work schedules

• Updating internal systems and ensuring information is recorded correctly

Candidate Requirements

• Previous customer service or call centre experience is essential

• Strong communication and interpersonal skills

• Good computer literacy and ability to navigate multiple systems

• Excellent geographical knowledge

• Good organisational skills and attention to detail

• Ability to work effectively under pressure and manage multiple tasks

• Available for an immediate start

If you have the relevant experience and are available immediately, we would love to hear from you