Description

Technical Delivery Lead (Engagement Services)

We need a delivery-first Technical Delivery Lead to run complex CRM and data-led programmes across multiple squads, bringing structure, visibility, and predictable software delivery, not just tracking activity.

Programme Overview (Context for the Role)

This role sits within a central function that enables multiple value streams across the business.

The successful candidate will operate across multiple concurrent programmes, with primary focus on:

1. CRM Improvement Programme (Dynamics)

Ongoing enhancements and upgrades across Microsoft Dynamics CRM environments

Supporting customer, sales (advisor), and servicing journeys

Driving consistency, performance, and usability across the platform

2. Data Migration Programme

Supporting complex data migrations and integrations

Ensuring smooth transition of data across systems and platforms

Working closely with engineering teams on delivery and execution

Wider Programme Scope Includes:

CRM integrations and platform improvements

SmartComms/Laserfiche (document generation & digital fulfilment)

Upgrades across multiple environments

First-time builds of new services (key pressure area), including:

APIs

Terraform infrastructure provisioning

Platform-level service creation

Nice-to-Have

Experience in financial services/regulated environments

Experience with:

CRM platforms (ideally Dynamics)

Data migration programmes

Platform/service build-outs (APIs, Terraform etc.)

Skills

• CRM
• Delivery

Job Title: Technical Delivery Lead

Location: Macclesfield, UK

Job Type: Contract

Trading as TEKsystems. Allegis Group Limited, Bracknell, RG12 1RT, United Kingdom. No Allegis Group Limited operates as an Employment Business and Employment Agency as set out in the Conduct of Employment Agencies and Employment Businesses Regulations 2003. TEKsystems is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, Talentis Solutions, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at our website.

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