Client Partner

Our client is an ambitious, high‑energy events and experiential agency partnering with world‑leading brands to create unforgettable Retail, Live and Digital campaigns that hit hard and deliver maximum impact.

About the Role: As a Client Partner, you set the tone for the relationship and the work. You bring clarity to the brief, help clients articulate their ambitions, and guide teams toward solutions that are grounded in audience insight and brand impact. Your focus is on shaping the bigger picture — ensuring the work ladders up to client goals and long‑term growth.

You stay close to the creative and strategic process, not to manage tasks, but to steer direction, elevate thinking, and keep everyone aligned on what success looks like. You create the conditions for great work to happen: unblocking challenges, strengthening collaboration, and championing ideas that move the needle. You balance commercial awareness with creative ambition, making sure the work not only lands well in market but deepens trust and partnership with every project.

Key Responsibilities:
Strategic account leadership, owns the client relationship end‑to‑end, shaping briefs, guiding strategic direction, and ensuring the work aligns with long‑term business goals and brand ambition.

Cross‑discipline oversight, provides high‑level guidance across events, activations, digital, print, and integrated campaigns, ensuring the right expertise is engaged and the work remains cohesive and effective.

Stakeholder alignment and influence, brings clients, creatives, producers, and partners together around a shared vision, setting expectations clearly and resolving challenges before they impact momentum.

Relationship building and trust, acts as a trusted advisor, strengthening long‑term partnerships through proactive communication, thoughtful counsel, and a deep understanding of client needs and pressures.

Commercial stewardship, oversees budgets, scopes, and commercial conversations at a strategic level, ensuring work is profitable, sustainable, and aligned with agency growth objectives.

Creative and strategic elevation — Champions the quality of the work, helping teams sharpen thinking, refine ideas, and ensure outputs land with impact in market and with audiences.

Skills and Expertise:

Time and team leadership, skilled at managing personal workload while guiding teams around you, ensuring clarity, momentum, and smooth cross‑functional collaboration.

Growth‑oriented mindset, committed to continuous learning and development, always seeking smarter, more effective ways to elevate the work and strengthen client partnerships.

Client partnership excellence, proven ability to deliver exceptional client service and account management, ensuring projects run efficiently while deepening trust and long‑term relationships.

Operational and strategic rigour, brings strong attention to detail, problem‑solving, lateral thinking, and confident budget, time, and planning management as the foundation of every project.

Trusted advisory role acts as a reliable, supportive partner who clients depend on for guidance, care, and strategic clarity, helping the agency become an indispensable extension of their team.

Channel and audience insight, strong understanding of key On‑Trade and Off‑Trade channels and touchpoints, with a drive to uncover new, exciting ways to deliver meaningful audience experiences.

To find out more about this fantastic opportunity, apply with your CV today