CareerAddict

Trainee Service Technician

CV-Library

Posted on Jun 16, 2026 by CV-Library
Hilsea, Hampshire, United Kingdom
Engineering
Immediate Start
£25k - £25k Annual
Full-Time
Trainee Service Technician
Portsmouth, Hampshire

About Us

Are you ready to embark on a career with a company that places both its employees and customers at the heart of everything they do? If you're a motivated, customer-focused individual with a clean driving licence and a can-do attitude, we want to hear from you.

We are looking for a dedicated Trainee Service Technician to join us, working a Monday - Friday (12pm - 8pm shift), covering customers in Portsmouth, West Sussex and Hampshire.

The Benefits

- Starting salary of £25,000, with estimated potential earnings of approx. £27,000+ with on-call payments
- Additional payments for on-call duties
- Contributory pension scheme
- 33 days’ annual leave entitlement
- Discounts and cashback on shopping, supermarkets, and holidays
- Salary Sacrifice Schemes, including Cycle to Work
- Full induction with great training and support
- Receive a treat on your birthday
- Death in Service benefit provided
- Be a part of an Employee Ownership Trust (EOT) and the associated benefits of having a stake in the company

The Role

As a Trainee Service Technician, you will ensure an effective and timely delivery and maintenance service to our customers. After training, this will include the delivery and set up of products for patients, within agreed delivery times, repair and proactive maintenance of products and support at the delivery stage to customers in various clinical environments. This role follows our Career Pathway, with clearly defined training, experience, and knowledge to enable you to progress your career with Medstrom.

Main responsibilities of the role:

- Deliver clean, ready-to-use products to and around customer sites within Portsmouth, West Sussex and Hampshire
- Collect products after use and return to the service location for decontamination
- Disinfect, function check, repair, and electrical safety test products
- Complete records of testing, delivery, and collection
- Maintain available product stock and spare parts inventory
- Complete product modifications when required
- Provide product demonstrations and basic training to staff
- Maintain a clean and tidy work environment

Hours of work: 37.5 hours per week, working Monday to Friday, 12pm – 8pm.

You will also be required to participate in an on-call rota (once trained) to support the team and the customer. This is subject to an on-call payment and additional payment for hours worked.

About You

To join us as a Trainee Service Technician, ideally, you will need to have or be willing to develop the following:

Qualifications and experience requirements:

- Mechanical or electrical background would be desirable, but not essential, as full training will be provided
- Full UK driving licence required (we use long wheelbase vans, but training and support to build confidence in manoeuvring these vehicles will be provided)
- Knowledge of Medstrom and/or other medical device products would be desirable, but not essential

Personal Requirements:

- A proactive, ‘can-do’ attitude
- Excellent customer service skills
- Able to communicate effectively
- Ability to work under your own initiative and follow procedures laid out by the business to achieve deadlines
- Basic knowledge of hygiene and safety rules
- Basic PC skills to include email and MS Office
- DBS checked (or the willingness to complete one)

Why join Medstrom?

Established in 2010, Medstrom has grown substantially by being patient-focused to become the organisation we are today, whilst maintaining an open culture and ethos. In 2022, Medstrom became an Employee Ownership Trust (EOT), unlike any other company in the industry. This allows each employee to have a vested interest in the company, where we can all contribute to and share in the company’s success.

Webrecruit and Medstrom are equal opportunities employers, we value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business, and we believe that the more inclusive our environments are, the better our work will be.

Medstrom operates a zero-tolerance policy on any harassment of any kind towards our colleagues.

This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency

Reference: 225253166

https://jobs.careeraddict.com/post/113416596
CV-Library

Trainee Service Technician

CV-Library

Posted on Jun 16, 2026 by CV-Library

Print
Hilsea, Hampshire, United Kingdom
Engineering
Immediate Start
£25k - £25k Annual
Full-Time
Trainee Service Technician
Portsmouth, Hampshire

About Us

Are you ready to embark on a career with a company that places both its employees and customers at the heart of everything they do? If you're a motivated, customer-focused individual with a clean driving licence and a can-do attitude, we want to hear from you.

We are looking for a dedicated Trainee Service Technician to join us, working a Monday - Friday (12pm - 8pm shift), covering customers in Portsmouth, West Sussex and Hampshire.

The Benefits

- Starting salary of £25,000, with estimated potential earnings of approx. £27,000+ with on-call payments
- Additional payments for on-call duties
- Contributory pension scheme
- 33 days’ annual leave entitlement
- Discounts and cashback on shopping, supermarkets, and holidays
- Salary Sacrifice Schemes, including Cycle to Work
- Full induction with great training and support
- Receive a treat on your birthday
- Death in Service benefit provided
- Be a part of an Employee Ownership Trust (EOT) and the associated benefits of having a stake in the company

The Role

As a Trainee Service Technician, you will ensure an effective and timely delivery and maintenance service to our customers. After training, this will include the delivery and set up of products for patients, within agreed delivery times, repair and proactive maintenance of products and support at the delivery stage to customers in various clinical environments. This role follows our Career Pathway, with clearly defined training, experience, and knowledge to enable you to progress your career with Medstrom.

Main responsibilities of the role:

- Deliver clean, ready-to-use products to and around customer sites within Portsmouth, West Sussex and Hampshire
- Collect products after use and return to the service location for decontamination
- Disinfect, function check, repair, and electrical safety test products
- Complete records of testing, delivery, and collection
- Maintain available product stock and spare parts inventory
- Complete product modifications when required
- Provide product demonstrations and basic training to staff
- Maintain a clean and tidy work environment

Hours of work: 37.5 hours per week, working Monday to Friday, 12pm – 8pm.

You will also be required to participate in an on-call rota (once trained) to support the team and the customer. This is subject to an on-call payment and additional payment for hours worked.

About You

To join us as a Trainee Service Technician, ideally, you will need to have or be willing to develop the following:

Qualifications and experience requirements:

- Mechanical or electrical background would be desirable, but not essential, as full training will be provided
- Full UK driving licence required (we use long wheelbase vans, but training and support to build confidence in manoeuvring these vehicles will be provided)
- Knowledge of Medstrom and/or other medical device products would be desirable, but not essential

Personal Requirements:

- A proactive, ‘can-do’ attitude
- Excellent customer service skills
- Able to communicate effectively
- Ability to work under your own initiative and follow procedures laid out by the business to achieve deadlines
- Basic knowledge of hygiene and safety rules
- Basic PC skills to include email and MS Office
- DBS checked (or the willingness to complete one)

Why join Medstrom?

Established in 2010, Medstrom has grown substantially by being patient-focused to become the organisation we are today, whilst maintaining an open culture and ethos. In 2022, Medstrom became an Employee Ownership Trust (EOT), unlike any other company in the industry. This allows each employee to have a vested interest in the company, where we can all contribute to and share in the company’s success.

Webrecruit and Medstrom are equal opportunities employers, we value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business, and we believe that the more inclusive our environments are, the better our work will be.

Medstrom operates a zero-tolerance policy on any harassment of any kind towards our colleagues.

This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency
Print

Reference: 225253166

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