Temporary Customer Service Advisor

Temporary Customer Service Advisor

Alfreton, Derbyshire

£12.71 per hour

Start Date: Monday 1st June

Shifts between 9:00am – 6:00pm/ Monday to Friday

We are currently recruiting for a Temporary Customer Service Advisor to join a busy and fast-paced customer service team based in Alfreton.

This is an excellent opportunity for somebody who enjoys speaking with people, delivering excellent customer service and working within a supportive team environment. The role is primarily telephone and administration based, supporting customers with enquiries, orders and account queries.

Key Responsibilities:

Handling incoming customer enquiries via telephone and email

Processing customer orders accurately and efficiently

Investigating and resolving customer queries and complaints

Updating and maintaining customer records on internal systems

Liaising with internal departments regarding orders and deliveries

Supporting the wider customer service team with administrative tasks

Ensuring all customer interactions are handled professionally and efficiently

The Ideal Candidate:

Previous customer service or administration experience

Excellent communication and interpersonal skills

Confident telephone manner

Good attention to detail and accurate data entry skills

Strong IT skills including Microsoft Office

Ability to work in a fast-paced environment and manage workload effectively

Experience working towards targets or service levels would be advantageous

If you are organised, customer-focused and looking for your next opportunity within a well-established business, we would love to hear from you.

EMA25