Administrator / Receptionist

Administrator / Receptionist

Location: Tyneside
Salary: Up to £30,000 depending on skills and experience
Hours: Full time, 35 hours per week, Monday to Friday

We are recruiting for an organised and professional Centre Administrator / Receptionist to provide effective administration and front-of-house support at a busy centre in Tyneside, with wider support across regional sites in the North East.

This is a varied role suited to someone with excellent communication skills, strong attention to detail, and a confident, customer-facing approach.

The Role

As Centre Administrator / Receptionist, you will be responsible for providing general administrative support to the centre and wider team, while ensuring visitors and callers receive a professional and welcoming service.

Duties will include:

Providing general administration support to centre staff
Managing and maintaining timetabling systems
Booking workshops, classrooms and meeting rooms across regional sites
Answering incoming telephone calls promptly and professionally
Welcoming visitors to the centre and ensuring their requirements are met
Maintaining a safe and secure centre environment in line with policies
Handling incoming and outgoing post as required
Managing exam bookings, including rooming and invigilator arrangements
Assisting with centre diaries, stationery and stock administration
Opening and closing the centre when required
Keeping tracking documents up to date
Carrying out invoicing and raising purchase orders
Supporting centre managers with additional duties as neededThe Candidate

The successful candidate will have:

GCSE Maths and English, grade A-C or equivalent
Good IT skills
Strong organisational skills
A professional telephone manner
Good customer-facing skills
A proactive and flexible approach to workPrevious administration experience would be advantageous, although candidates with strong transferable skills will also be considered.

Benefits

25 days' annual leave plus bank holidays
Additional leave for long service
Christmas shutdown
Generous pension scheme with matched contributions and additional employer top-up
Life assurance
Occupational sick pay
Optional private healthcare after probation
Free annual health check after three years
Gym membership discount scheme
Cycle-to-work scheme
Employee Assistance Programme for you and your family
CPD support, including funding for professional qualifications
Ongoing training and paid professional memberships
Corporate wear allowance
Retail discounts
Season ticket loansThis is an excellent opportunity to join a supportive organisation offering a varied role, strong benefits package, and ongoing development.

Safeguarding

The successful candidate will be required to complete an Enhanced DBS check