Customer Logistics Coordinator - Engineering

Maxwell Consultancy are working exclusively with an engineering business that supplies high-precision manufacturing services from centres of excellence located in the UK and Europe. We are seeking a Customer Logistics Coordinator to join their team in Basildon.
As Customer Logistics Coordinator, you will co-ordinate the movement of goods and materials between the company's departments to maintain effective production and meet customer delivery targets.
Customer Logistics Coordinator Key Responsibilities:
* Expediting and tracking customer jobs through production to achieve on time delivery targets.
* Keeping Line of Balances and trackers updated on progress of production jobs.
* Overall responsibility for all WIP for customers in the factory, from pre-launch to shipment
* Support daily and weekly production meetings.
* Daily communications with leaders across operations/manufacturing to ensure adherence to schedule.
* Supporting Program Managers by providing relevant production progress information to customers
* Support Continuous Improvement initiatives where required.
* Monitor accuracy of labelling/packaging process to ensure correct parts/finished assemblies reach correct customers at the correct time.
* Ensure that required paperwork is completed and available to support deliveries, coordinating between sites where appropriate.
* Support customer and commercial meetings.
* Report on key customer metrics with action plans for improvement where required and timely escalation where necessary.
* Data maintenance of all WIP and associated sales order lines on Factory Master ERP system
Customer Logistics Coordinator Skills & Behaviours:
* Self-motivated and focused with a can-do attitude and an ability to work under pressure.
* Customer centric attitude.
* Great communication and interpersonal skills with the ability to develop and maintain strong relationships and to balance the priorities of multiple stakeholders.
* A positive attitude, patience and self-confidence are essential to drive activities through the production process.
* Good team member: flexible but collaborative approach combined with proven influencing/negotiation skills will be beneficial.
* Excellent attention to detail plus good planning skills with the ability to handle multiple projects and competing priorities.
* Flexibility to support customer deliveries.
Customer Logistics Coordinator Qualifications & Experience:
* Operations admin/customer service experience within a manufacturing environment.
What’s in it for you?
Full time, permanent contract
40 hours per week, Monday to Friday
Competitive salary on offer
You’ll gain access to the following company benefits: pension, life insurance, private medical healthcare, prescription protection eyewear, employee retail discounts
You will receive 33 days holiday per year which includes a Christmas closure
You’ll have ample opportunities to grow and develop within the team, while working in a supportive and collaborative environment
Interested? Click on the Apply button today! We look forward to hearing from you