3rd Line / Senior Support Engineer

3rd Line Support Engineer - £40,000-£50,000

We're partnering with a well established organisation in Hampshire that is looking for a 3rd Line Support Engineer to join their internal IT team.

This role will suit someone who enjoys a mix of BAU support and project work, with a strong focus on infrastructure and cloud technologies.

Responsibilities:

Acting as an escalation point for complex technical issues
Managing and maintaining servers, networks, and cloud platforms
Leading on small to medium IT projects
Supporting Azure and Microsoft 365 environments
Improving systems, performance, and security

Tech environment:

Azure / Office 365
Windows Server (2016/2019/2022)
Virtualisation (VMware / Hyper-V)
Networking (firewalls, switches, VPNs)
Backup & disaster recovery solutions

What we're looking for:

4+ years' experience in IT support/infrastructure
Strong all-round technical knowledge
Experience with cloud platforms (Azure preferred)
Ability to take ownership of technical issues and projects

Package:

£40,000-£50,000
Hybrid working (2-3 days from home)
Bonus scheme
25-28 days holiday
Training and certification support
Clear progression into infrastructure/cloud roles

If this role isn't quite right, but you're working in IT Support and open to new opportunities, feel free to apply or get in touch.

INDAV