Service Advisor

Service Advisor – Main Dealership
Location: Warrington
Salary: Circa £28,600 basic + overtime + bonus
OTE: £800–£1,200 per month
Working Hours:
45 hours Monday to Friday
Saturday mornings on rota (currently 1 in 4, paid overtime)
Job Type: Full-time | Permanent
We’re recruiting on behalf of a busy main dealership in Warrington that is expanding its Aftersales team and looking to appoint two experienced Service Advisors.
You’ll be joining a well-structured department consisting of Service Advisors, Service Administration, and a Service Manager, working in a fast-paced, customer-focused environment with multiple bonus opportunities available every month.
The Role
As a Service Advisor, you’ll be the key point of contact between customers and the workshop, ensuring a smooth and professional service experience from booking through to vehicle handover.
Key Responsibilities
* Meet and greet service customers
* Manage bookings, job cards, and workshop liaison
* Keep customers updated on vehicle progress and costs
* Upsell service plans, tyres, alignment, and additional work
* Deliver excellent customer service to maximise feedback scores
* Ensure accurate administration and invoicing
Requirements
* Previous experience as a Service Advisor within a main dealership environment
* Strong communication and customer-facing skills
* Confident upselling and working to targets
* Organised with good IT and DMS experience
* Full UK Driving Licence
What’s on Offer
* Circa £28,600 basic salary
* Paid overtime for weekend work
* Realistic bonus of £800–£1,200 per month
* Multiple bonus gateways (customer feedback, labour sales, service plans, tyres, alignment)
* Stable, well-managed Aftersales department
* Long-term career progression opportunities
Apply today to join a well-established main dealership in Warrington where your experience will be valued, your earning potential is realistic, and you’ll have the opportunity to build a long-term career within a supportive Aftersales team