ROLE: Global Human Resources Information Systems Manager

LOCATION: Ostrava, Czech Republic (50%) work from home/in office

MAIN FUNCTIONS:

Focusing on global end-to-end accountability for SAP SuccessFactors and the broader HR technology ecosystem responsible for:

Overseeing the planning, development, implementation, and management of all technology and processes related to the people systems and particularly with SAP SuccessFactors solutions and integrations with focus on leading process standardization and ensuring scalable, secure, compliant, and business-driven HR solutions while acting as the primary interface between HR, IT, DT business Leadership and SAP and other HR systems relevant implementation partners.

This role involves collaborating with HR, IT and other department leaders to identify opportunities for automation and process improvement, as well as leading HRIS initiatives to enhance the overall employee experience.

QUALIFICATIONS

• Professional Registrations and Certifications: SAP SuccessFactors
• Education Level: Bachelor's Degree: Human Resources, Business Informatics
• Certification: Project Management
• Language Requirements: English

EXPERIENCE:

• 5 years of experience in a comparable position.
• Proven experience with the implementation and configuration of following SAP SuccessFactors modules: Recruiting, Onboarding, Employee central, Talent Management, Goals/performance, Development, Learning, Compensation.
• Proven experience launching or driving implementations requiring change management, stakeholder management and communication.
• Strong project management skills, including a proven track record of leading large, complex projects using standard project management practices and tools.
• Excellent interpersonal, facilitation, communication (written and verbal), and consulting skills.
• Ability to assess needs, influence, collaborate, deliver and partner at the most senior levels in the organization.
• Strategic, enterprise-wide and systems thinking.
• Skills to communicate complex technical solutions in a simple manner that can be understood broadly within the organization.

KNOWLEDGE REQUIRED:

• HR processes
• SAP SuccessFactors Functional knowledge
• Project management
• Change management
• ITIL Framework
• Data analysis
• Programming concepts knowledge
• AI

RESPONSIBILTIES

HRIS Process Ownership & Governance

• Act as global owner and subject-matter authority for SAP SuccessFactors, defining the functional vision, roadmap, and release strategy.
• Own and govern the full SuccessFactors suite, including Employee Central, Recruiting, Onboarding, Learning, Performance & Goals, Development, Compensation, and Talent modules.
• Drive alignment with SAP product roadmaps, innovations, and quarterly releases, including impact assessment and adoption planning.
• In line with Group's HR Strategy, manage and evolve the global HR technology landscape and architecture, ensuring scalability, integration, and alignment with enterprise IT strategy.
• Manage system life cycle activities, including releases, upgrades, testing, and change impact analysis.
• Ensure compliance with global regulations (eg, GDPR) and internal audit requirements.
• Define and enforce cybersecurity and data privacy practices for all HR systems.
• Ensure data accuracy, integrity, and consistency across HR platforms.
• Design and maintain user-friendly HR processes, guidelines, and system documentation.
• Define and execute a global HR data and analytics roadmap to support decision-making and business insights.
• Coordinate requirements management between HR, process owners, IT, business process expert, and external service providers.

HRIS Operations & Service Management

• Ensure HRIS services follow ITIL-based incident, change, and service request management processes.
• Manage ticket prioritization and oversee the end-to-end life cycle of enhancements and fixes.
• Support and enable a culture of continuous improvement across HR systems and processes.
• Lead change management and user adoption activities in collaboration with HR and IT stakeholders.

Project & Change Management

• Lead global HR system implementations, upgrades, and process redesign initiatives.
• Plan, monitor, and control projects covering scope, timelines, milestones, resources, and budget.
• Define project deliverables, success criteria, and governance models.
• Establish and maintain structured project communication, status reporting, and stakeholder engagement.
• Standardize project management tools and methodologies for HRIS projects.
• Drive global HR processes improvement from concept through go-live, rollout, and stabilization.

Vendor & Stakeholder Management

• In line with the HR SAP SuccessFactors, act as the primary interface to SAP and HRIS service and implementation partners
• Define and continuously improve the HR vendor strategy to ensure alignment, cost efficiency, and service quality.
• Establish meetings/cadence with SAP stakeholders for regular updates and product roadmap discussions.
• Lead vendor selection, onboarding, performance monitoring, and SLA management.
• Manage vendor-related risks, dependencies, and escalations.
• Coordinate vendors and internal stakeholders to ensure effective collaboration, integration, and knowledge transfer.
• Support contract management activities in coordination with Procurement, IT, and Legal teams.

HR Digital & Technology Strategy

• In Alignment with Digital transformation, Define and maintain the global HR digitalization strategy and roadmap aligned with business priorities such as talent acquisition, talent management, performance management, and core HR processes.
• In Alignment with digital transformation, Drive standardization, automation, digitization, and AI initiatives across HR processes, tools, and platforms.
• Govern the global HR technology ecosystem, including local HRIT solutions and initiatives.
• In Alignment with Digital transformation, Identify, assess, and introduce innovative HR solutions to address current and future business needs.
• Define and manage HR system integrations across SAP SuccessFactors, Qualtrics, Power BI, and local payroll systems.

People Leadership & Team Capability building - Coaching/Trainings

• Lead, Coach and develop HRIS Team members into becoming high performance SAP SuccessFactors system analysts and product specialists.
• Support team members for Project Management techniques, training, and best implementation practices.
• Support team members for Best Business Practices with SAP SuccessFactors implementations solutions.