Student Support Advisor

37 hours per week

Stratford-Upon-Avon Campus

We are seeking a proactive and customer-focused Student Support Advisor to join our Student Services team based at our Stratford-Upon-Avon campus.

You will play a key role in delivering a welcoming and efficient front-line service, supporting students and customers across admissions, enrolment, student finance and reception. This is a varied role where accuracy, excellent communication skills and a flexible approach are essential.

The successful applicant will have strong customer service experience, excellent communication skills and the ability to work both independently and as part of a team. You will be organised, adaptable and committed to supporting students to succeed. Applicants should be qualified to Level 3 or have relevant work experience and have good IT skills.

The College is committed to fostering an inclusive and diverse community and welcomes applications from individuals across all sectors. We aim to reflect the diversity of our student population in our staff profile, ensuring that we provide the best possible experience and environment for our learners. Our goal is to continue to develop a vibrant, supportive, and inclusive workplace where all staff can thrive.

For the next stage in the process, you will be required to attend the College’s premises, unless exceptional circumstances apply.

Solihull College & University Centre is committed to ensuring a safe environment for all students and expects all staff to engage fully with this commitment.

Closing date: Wednesday 17 June 2026